PMP Certification Live Online Training FAQs in Dallas, TX
1. How do I find my PMI® ID number?
You receive your PMI® ID number, also known as your Member ID, when you apply for the credential exam or when you first become a PMI® member. You use this number to report PDUs.
2. How do I find my certification (PMP®, CAPM®, etc.) number?
Your certification number is shown on the certificate as the PMP®,Certified Associate in Project Management (CAPM)®, Program Management Professional (PgMP)®, PMI Scheduling Professional (PMI-SP)® or PMI Risk Management Professional
3. When is the earliest I can start earning PDUs after I earn a credential?
You can start earning and reporting PDU activities as soon as you earn a credential.
4. I participated in an activity in which only part of the program focused on project management. How do I determine the number of PDUs?
In this situation, you should estimate the percentage of time that was directly relevant to project management. For example, a 15-hour course deemed 50 percent relevant would earn 7.5 PDUs. Be prepared to justify your estimates in the event that you are selected for audit.
5. When reporting PDU activities, is any supporting documentation required?
You do not need supporting documentation to report PDUs and renew your credential. You should complete the online Activity Reporting Forms in the appropriate amount of time and submit the Self-Directed Learning (SDL) worksheet for your reported SDL activities.
NOTE: PMI® recommends you maintain a personal folder for all PDU-related documentation and keep this documentation for at least 18 months after your CCR cycle has ended. If you are randomly selected for an audit, you will need to provide this documentation.
6. Do I need to submit a separate Activity Reporting Form for each activity during a multiple-day event?
No. You may submit one Activity Reporting Form for the event, which covers the total number of PDUs. However, you should mention the individual activities under item two, "Program/Activity Title."
7. How do I determine the program number for chapter events under Category 3?
The program number would be in the format XXXX-XXXXXX, where the first four digits are the chapter's provider ID number, and the last six digits are assigned to each activity by the component. Generally, chapter ID numbers begin with "C"
NOTE: If you attend a class given by a PMI® Registered Education Provider (R.E.P.), the number is the same as the R.E.P.'s ID number.
8. How do I know if a course or seminar is sufficiently related to project management?
You may assume that courses offered by R.E.P.s are related to project and/or program management. If a course does not appear to be related, please notify PMI® at once. If you are reporting attendance at a non-R.E.P. program or a self-directed learning (SDL) project, please use the process areas of the PMBOK® Guide as a reference to qualify project management topics.
9. If I make the same presentation to multiple audiences, can I earn PDUs for each presentation?
Yes. The activity would be claimed under Category 2C, "Speaker on a Project/Program Management Topic." The only qualification is that the program must be delivered to a new audience each time you present it.
10. How do I retrieve my Prometric User ID or Password?
A candidate's primary e-mail address will always serve as their User ID on Prometric's website.
Candidates can retrieve their password by visiting:
When selecting the "Forgot Password" option, candidates will be prompted to enter their primary e-mail address and will be asked a security question before a password is released.
Please note that this information is separate from your PMI® username and Password
11. Where do I get the Application for Certification Renewal?
Once you earn and report the appropriate number of PDUs required to maintain your credential, PMI® will e-mail a PDF of the application and a link so you can complete the renewal process online. If you do not wish to complete the process online, you can download and print out the PDF, complete it, and send it by postal mail with the appropriate renewal fees included.
Applications sent by fax will not be accepted.
12. If I do not renew at the end of my next cycle, can I get a refund?
If you continue an active certification status for the entire duration of your certification/CCR cycle-3 years-you will not be given a refund.
13. Does PMI® offers an installment or yearly payment plan?
At this time, the renewal process cannot accommodate partial payment options. In the future, PMI® hopes to accept a variety of payment schedules.
14. Can I get an extension beyond the suspension expiration date?
PMI® recognizes that hardships may arise. Credential holders who are military personnel called to active duty, incapacitated due to illness or out on maternity leave can request an extension.
15. I have retired from the project management profession. How do I end my certification?
Please send a written request to PMI®'s certification department. Your certification will then be marked non-active. PMP® credential holders with 10 years of good certification standing may qualify for the PMP®-Retired status.
16. Can I complete PDUs during my suspension period and apply them to my recent CCR cycle?
If you complete required PDUs during the suspension period to meet your CCR, you will be able to renew your credential.
17. Will newer PMI® credentials dilute the PMP® or other established PMI® credentials?
No. PMI®'s credentials reflect different roles in project and program management, and therefore, are suitable for different candidates. The certification web pages and credential handbooks can help you determine which credential is right for you.