FAQ's


What types of courses are offered by iCert Global?
iCert Global currently offers preparation courses for
Project Management - CAPM®, MSP, PgMP®, PMP®, PRINCE2® Foundation and Practitioner, PRINCE2® Foundation, Prince2® Practitioner.
IT Service Management - ITIL Expert, ITIL Foundation, ITIL Intermediate CSI, ITIL Intermediate OSA, ITIL Intermediate PPO, ITIL Intermediate RCV, ITIL Intermediate SD, ITIL Intermediate SO, ITIL Intermediate SOA, ITIL Intermediate SS, ITIL Intermediate ST, ITIL Managing across the Lifecycle (MALC), ITSM.
Quality Management - CTFL, Lean Six Sigma Black Belt, Six Sigma Green Belt, Minitab, Lean Management.
Agile and Scrum Certification - Professional Agile and Scrum, CSM, CSPO, PMI-ACP®, Scrum Overview.

When does one choose an online training program?
You are comfortable with self-study
You want to learn at your own pace, anywhere and anytime
You want to access quality courseware

When does one choose a classroom training program?
You want an instructor-led training that includes real-life case studies and discussions
Your current schedule enables you to take a 2-day or 4-day full time classroom training
Your professional responsibilities require you to get a relevant credential

How many days can I have access to the online material for study?
You can choose from 30 days, 60 days, 90 days or 180 days access to online training.

Can I buy full length tests alone?
Yes, you can buy a package for full length tests alone, without the associated course material.

Can I try a sample test before registering for the program?
We have a free test which you can try, prior to registering for a particular program.

Do I get a copy of the certificate by post or by email?
For online training courses, you will receive a soft copy of the certificate to your email; however, if you attend our classroom training program, we issue you both a hard copy as well as a soft copy of the certificate. Note: In US, we provide soft copy.

Whom do I contact in case of any query regarding any of the courses?
For any course-related information, please email at support@icertglobal.com

Can I interact with others who are preparing for the exam?
Yes, you can interact with others who are also preparing for the exam through iCert Global's Discussion Forum.

Can iCert Global deliver a course at my company's site?
If your company has a group of five or more employees to train, we can schedule a private course at your company's site. For more information, contact our support team via email: support@icertglobal.com or call our global support number.
Call us at:
Tel (USA) : +1 (713)-287-1252
Tel (USA) : +1 (713)-518-1852
Tel (AUS) : +61 2 6171 0726
Tel (IND) : +91 (80) 65370333
Tel (IND) : +91 (80) 65370334

I want iCert Global to conduct training at our company's site. Whom should I contact?
Please connect with our support team through info@icertglobal.com / support@icertglobal.com to know more about organizing training at your company's site.

Can I become an affiliate with iCert Global?
Yes, you can become an affiliate with iCert Global. To know more about the same, please refer to our affiliate program.

Disclaimer

  • "PMI®", "PMBOK®", "PMP®", "CAPM®" and "PMI-ACP®" are registered marks of the Project Management Institute, Inc.
  • ITIL® and PRINCE2® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
  • The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
  • "CSM", "CST" are Registered Trade Marks of The Scrum Alliance, USA.
  • COBIT® is a trademark of ISACA® registered in the United States and other countries.
  • CBAP® and IIBA® are registered trademarks of International Institute of Business Analysis™.

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