Top Tips to Pass the Six Sigma Yellow
Ace the Six Sigma Yellow Belt (SSYB) exam in 2025 with expert tips, key concepts, exam format insights,
CSM Training Program Overview
Your CSM Isn't a Certificate. It's Your Transition From Managing Projects to Leading Teams
You're probably stuck in the middle: developers gripe about unclear requirements, stakeholders gripe about missed deadlines, and you spend your days updating project plans that are outdated the moment you save them. You might hold the title of "Project Manager," but it often feels more like you're herding cats - chasing status updates and delivering bad news. Meanwhile, high-performing Agile teams are shipping products and adapting to change, and their ScrumMasters are recognized as strategic facilitators, earning 30-50% higher salaries for creating environments where work actually gets done. Traditional certifications like PMP or PRINCE2 might not open doors to roles that specifically require Certified ScrumMaster skills. That bottleneck ends now. This isn't just a lecture on the Agile Manifesto. Our Certified ScrumMaster (CSM) course is an intensive, 2-day workshop delivered by a Scrum Alliance Certified Scrum Trainer (CST) with real-world experience leading Agile transformations in tech firms, fintech startups, and global enterprises. You'll learn the Scrum framework as a practical tool to solve real team challenges. Unlike programs that focus only on passing the exam, we develop Agile leaders. You'll master Sprint Planning sessions that produce realistic forecasts instead of 'death march' commitments, Daily Scrums that are concise and tactical rather than status reports, and techniques to identify and remove organizational impediments slowing your team down. The exam is just validation - the true value is confidently facilitating Retrospectives that drive actionable improvements instead of blame games. Designed for busy professionals, the training is fully interactive, delivered in 2-day bootcamps on weekdays or weekends, with simulations, group exercises, and live Q&A. Your course fee includes the exam, a 2-year Scrum Alliance membership, access to a global practitioner community, and 16 PDUs/SEUs applicable toward maintaining other certifications. We don't just certify you - we launch you into the Agile community.
CSM Training Course Highlights
More Than a Course - It's Your Career Accelerator
Scrum Alliance Certified Curriculum
Learn with assurance that you are following the official CSM program approved by the globally recognized Scrum Alliance, the leading authority in Agile certification.
Instruction by a Certified Scrum Trainer (CST)
Gain insights from an elite CST - one of a select few worldwide authorized by Scrum Alliance to deliver CSM training.
Intensive 2-Day Bootcamp
Participate in a live, immersive workshop available on weekdays or weekends - far beyond passive pre-recorded content.
Interactive Hands-On Learning
Learn Scrum by doing through engaging simulations, real-world case studies, and group exercises that embed practical knowledge.
Exam & Membership Included
Your enrollment covers the CSM exam fee (2 attempts) and a 2-year Scrum Alliance membership, providing immediate access to a global Agile community.
24x7 Post-Training Support
Stay confident with ongoing support from CSTs and our team via dedicated channels to resolve questions long after the workshop ends.
Corporate Training
Tailored programs for teams with enterprise support
Learning Models
Choose from digital or instructor-led training for a customized learning experience.
LMS Platform
Access an enterprise-grade Learning Management System built for scalability and security.
Pricing Options
Pick from flexible pricing plans that fit your team size and learning goals.
Performance Dashboards
Track progress with intuitive dashboards for individuals and teams.
24x7 Support
Get round-the-clock learner assistance whenever you need help.
Account Manager
Work with a dedicated account manager who ensures smooth delivery and support.
Ready to transform your team?
Get a custom quote for your organization's training needs.
Upcoming Schedule
Join
the next batch that fits your timezone
Skills You Will Gain In Our CSM Training Program
From Knowledge to Actionable Intelligence
Servant Leadership
Lead effectively without formal authority. Learn to coach, guide, and empower your team to become self-organizing and consistently high-performing.
Facilitation Skills
Run purposeful meetings that drive results. Master techniques to facilitate all five Scrum events efficiently, ensuring they fulfill their intended goals.
Impediment Removal
Be the team's go-to problem solver. Develop a systematic approach to identify, escalate, and eliminate organizational obstacles that impede progress.
Coaching & Mentoring
Elevate both team and stakeholders. Learn to coach the Product Owner on backlog management and guide the Development Team in optimizing Scrum practices.
Agile Principles
Understand the reasoning behind Scrum. Internalize Agile Manifesto values and principles to apply the framework with purpose, not just process.
Scrum Framework Mastery
Implement Scrum with precision. Gain a thorough, hands-on understanding of the 3 Roles, 5 Events, and 3 Artifacts to drive real team success.
Who This Program Is For
Ideal Candidates for CSM Certification
Project Managers
Software Developers & Testers
Business Analysts
Product Owners & Product Managers
Team Leads & Engineering Managers
Anyone on a Team Transitioning to Agile
If your company is transitioning to Agile or you aspire to step into a sought-after Scrum Master role, this program offers the fastest and most practical route to certification and real-world readiness.
CSM Certification Training Program Roadmap
The Step-by-Step System for First-Attempt Success
1/7
Why get CSM-certified?
The Credential That Ends the Gatekeeping
Stop getting filtered by HR systems
Ensure your resume stands out and secure interviews for high-paying Scrum Master and Agile Coach positions without getting lost in automated filters.
Move from administration to leadership
Transition from routine project tasks to a career centered on facilitation, coaching, and guiding Agile teams toward success.
Lead Agile teams with impact
Learn the frameworks, terminology, and leadership techniques necessary to drive real business results and effectively manage Agile teams.
Eligibility and Pre-requisites
For CSM Certification
The Certified ScrumMaster (CSM) is the most recognized and widely pursued credential for entering the world of Agile and Scrum. Scrum Alliance ensures a standardized, high-quality training experience led by certified experts to prepare every CSM candidate for success.
Eligibility Criteria:
16 Hours of Live Training: Attendance in a complete 2-day (or equivalent 16-hour) course conducted by a Certified Scrum Trainer (CST) is mandatory. This ensures hands-on exposure to the Scrum framework and its practices.
Active Participation Required: Candidates must engage fully in exercises, discussions, and interactive activities. Passive observation alone will not meet the certification requirements.
No Prior Experience Needed: While project experience can be beneficial, there are no formal prerequisites regarding years of work experience or academic qualifications to attend the course and attempt the CSM exam.
Course Modules & Curriculum
Comprehensive modules covering all knowledge areas
Module 2
The Scrum Roles in Depth
▾
Lesson 1: The Scrum Master as Servant-Leader
Discover the true purpose of a ScrumMaster. Learn to guide without authority by adopting the servant-leader mindset. Practice facilitation, coaching, teaching, and impediment removal techniques essential for anyone pursuing the Certified ScrumMaster credential.
Lesson 2: The Product Owner as Value Maximizer
Understand how the Product Owner ensures maximum business value delivery. Explore backlog management, stakeholder collaboration, and prioritization methods that enable product success. This lesson complements your Scrum Master certification journey by deepening your understanding of team dynamics and accountability.
Lesson 3: The Self-Organizing Development Team
Define the role of the Development Team in creating a potentially shippable product each Sprint. Learn the principles of self-organization, cross-functionality, and collective ownership - core traits that differentiate high-performing Scrum teams.
Module 3
The Scrum Events - The Heartbeat of Scrum
▾
Lesson 1: The Sprint & Sprint Planning
Master the foundation of Scrum delivery - the Sprint. Learn to facilitate effective Sprint Planning sessions that create clear Sprint Goals and actionable Sprint Backlogs. Establish a consistent cadence that drives focus, predictability, and delivery excellence.
Lesson 2: Daily Scrum & Sprint Review
Develop facilitation techniques for the Daily Scrum - a focused 15-minute event that enhances transparency and alignment. Learn to conduct impactful Sprint Reviews that generate meaningful feedback from stakeholders and showcase true product progress.
Lesson 3: The Sprint Retrospective
Facilitate one of Scrum's most powerful improvement events. Explore formats and tools for running effective Retrospectives that surface insights, foster openness, and create actionable improvement plans for the next Sprint.
Module 4
The Scrum Artifacts & Definition of "Done"
▾
Lesson 1: The Product Backlog & User Stories
Learn to manage and refine the Product Backlog as a living system. Master user story creation with clear acceptance criteria and backlog refinement techniques that keep work ready for each Sprint. These skills are essential for both the Certified ScrumMaster exam and real-world Agile practice.
Lesson 2: The Sprint Backlog & Burndown Charts
Understand how the Sprint Backlog serves as the team's execution plan for achieving the Sprint Goal. Learn to visualize progress using Burndown charts to maintain transparency and drive accountability across the Scrum Team.
Lesson 3: The Increment & Definition of "Done"
Grasp Scrum's ultimate measure of progress - the "Done" Increment. Define and apply a strong Definition of Done to ensure built-in quality, maintain technical integrity, and deliver potentially shippable product increments every Sprint.
Module 5
Practical Application & Exam Preparation
▾
Lesson 1: Starting Up a New Scrum Team
Put your learning into practice by launching a new Scrum team from the ground up. Learn how to build the initial Product Backlog, conduct the first Sprint Planning session, and establish team working agreements for sustainable performance.
Lesson 2: Scrum at Scale
Explore advanced concepts for scaling Scrum across multiple teams. Understand frameworks like LeSS and Scrum@Scale and how the ScrumMaster's role evolves to coordinate collaboration and maintain agility in larger organizations.
Lesson 3: CSM Exam Strategy & Final Review
Prepare to ace your Certified ScrumMaster exam on the first attempt. Review key topics, practice mock questions, and refine your understanding with your Certified Scrum Trainer (CST). Consolidate your knowledge and enter the exam with confidence and clarity.
CSM Certification & Exam FAQ
Find
answers to common questions about our course and certification
What are the eligibility requirements for obtaining CSM certification? ▾
The only mandatory requirement is attending a live 16-hour course led by a Certified Scrum Trainer (CST). Our program fully satisfies this requirement. There are no prerequisites for academic qualifications or prior work experience.
How much does the CSM exam cost? ▾
The exam fee is included in your course registration. With iCert Global, your first two attempts at the CSM exam are fully covered - no additional charges apply.
How many questions are on the CSM exam and what score is needed to pass? ▾
The CSM exam consists of 50 multiple-choice questions to be completed in 60 minutes. A minimum score of 37 correct answers (74%) is required to pass.
Who issues the CSM certification? ▾
The Scrum Alliance, the world's leading professional membership organization for Agile practitioners, grants the CSM credential.
Can I self-study and take the CSM exam without a course? ▾
No. Scrum Alliance mandates completion of the 16-hour live course with a CST as a non-negotiable prerequisite for taking the exam.
What happens if I fail the CSM exam? ▾
Your course fee includes a first attempt. If you don't pass, a second attempt within the 90-day period is also included at no extra cost.
How long is the CSM certification valid and how do I renew it? ▾
The certification is valid for two years. To renew, you pay a $100 renewal fee and provide proof of earning 20 Scrum Education Units (SEUs) during that period.
What is the difference between CSM and PSM? ▾
CSM (Scrum Alliance) requires a mandatory 2-day course with a CST emphasizing interactive learning, while PSM (Scrum.org) does not require formal training and allows candidates to directly take the exam. Employers often prefer CSM for its structured learning approach.
Where do I take the CSM exam? ▾
The exam is online and open-book. Scrum Alliance sends an email to create your account, allowing you to take the test at your convenience.
How soon should I take the exam after completing the course? ▾
You have 90 days from the course completion to attempt the exam. It is highly recommended to take it within one week to ensure the material is fresh.
Is the Scrum Alliance membership included in the course fee? ▾
Yes. Upon passing your exam, you automatically receive a two-year membership with the Scrum Alliance, granting access to a global network and resources.
What are Scrum Education Units (SEUs)? ▾
SEUs are points earned for activities that expand your Scrum knowledge, such as reading, webinars, or workshops. You need 20 SEUs every two years to maintain your CSM certification.
Does this course cover general Agile concepts or focus only on Scrum? ▾
The course emphasizes the Agile Manifesto and its principles but provides an in-depth focus on the Scrum framework and its practical implementation.
Can someone without technical experience become an effective Scrum Master? ▾
Absolutely. The Scrum Master role centers on facilitation, coaching, and process improvement rather than technical execution, making it accessible to non-technical professionals.
Is the CSM certification globally recognized and valued locally? ▾
Yes. CSM is the most recognized and sought-after Agile certification worldwide and is often a mandatory requirement for key Agile roles in the local market.
Customer Testimonials
Hear
from our successful graduates
Great class, very informative.
James Conklin
Great PMP<sup>®</sup> Bootcamp. I had a great time taking this course. I took the course to prepare to sit for the CAPM<sup>®</sup> but may be able to sit for the PMP<sup>®</sup>. I learnt a lot was challenging. Great course. We need one more day. Content was very detailed.
Karle Scroggins
it was a great class. Lots of energy. And I enjoyed.
John Denke
Fantastic course to prepare for PMP<sup>®</sup> exam.
Kevin Hambrice
As a participant it was smooth sailing for me.
Eric S. Tumlinson
Trainer was excellent. Shared good resources and good experiences.
Khemoni Holmes
Good content and training.
Dennis Glover
I wanted to let you know that I took and passed the PMP exam. Thanks to iCert Global and especially my Cincinnati course instructor, who was an excellent teacher and helped me immensely.
Steve Ditty
Trainer was good. Trainer was very engaged and interacting. Very much satisfied with the training.
Stefan Long
I was pleasantly surprised at the quality of this training. Yomi was awesome as a trainer and working to make sure that we understood the concepts. Controlling Cost and Controlling Risk are the most complicated, but Yomi spent time after class working through questions to help others understand. This class also helped to change my perception of the PMP being this MONSTER to something that I can I can successfully do.
Nancy Davis
Great class with a lot of information and tips to prepare for the exam
John Eric Nelson
It was a great course, covered all the things that i ended up hitting road bumps on. I was the only one in the class, but the trainer was just as involved as if it had been a full class.
Mark Butler
I was nervous about taking it online versus classroom; but I am actually glad I took it online. Instructor was very great and gave a good learning experience with his relevant project management experience.
Xeng Yang
The training was very intense but covered with course material. It was more than I expected.
Bernadette Gilliam
I thought the class was very informative. The instructor did an excellent job breaking down each chapter to where it was easy to understand. I was also very impressed with his commitment to help us pass ever after the class is over.
Taylor Mitchell
Excellent training. Instructor was very knowledgeable and explained information in an understandable way
Sandra Hamilton Allen
Quality Materials presented, Instructor very knowledgeable. Exceeded my expectations.
Anthony Muldrow
The training is a great introduction into the PMI mindset. Very informative and helpful
Bryan Tamburro
Course & Support
Everything you need to know about our training options and support
How long does the training take to complete?
▾
The program is a 16-hour intensive workshop, typically conducted over two full consecutive days (e.g., a Saturday and Sunday, or two weekdays).
What are the different training formats available? ▾
We offer two primary modalities: Instructor-Led Live Online via Zoom for remote participants, and in-person Classroom Training in major cities in Columbus, OH.
Are the classes live or just pre-recorded videos?
▾
Our workshops are 100% live and interactive. This is a mandatory requirement from the Scrum Alliance. You will be engaging directly with a CST and your peers in real-time.
What if a work commitment forces me to miss part of the workshop? ▾
To be eligible for Certified ScrumMaster certification, you must attend the full 16 hours. In case of emergencies, we help you reschedule and complete your certified scrum master course in a future batch at no extra cost.
How flexible is the program if my schedule changes? ▾
Very flexible. You can reschedule to any other confirmed batch up to 7 days before your workshop start date without any penalty. This ensures you don?t miss your chance to earn your scrum master certification.
Who are the instructors? ▾
Our instructors are official Scrum Alliance Certified Scrum Trainers (CSTs). This is an elite group of vetted experts who have demonstrated deep knowledge and exceptional teaching skills.
What are the class sizes like?
▾
We keep our class sizes small (typically 15-25 participants) to ensure a high level of interaction, engagement, and personalized attention from the CST.
Is there a difference between the weekday and weekend batches?
▾
No. The official Scrum Alliance curriculum, the instructor, and all interactive exercises are identical. The difference lies only in scheduling flexibility for your certified scrum master course.
Do I need any special software to attend? ▾
For the live online class, you just need a computer with a webcam, a microphone, and a stable internet connection capable of running Zoom and a web browser for our online collaboration tools.
Is this training valid for candidates outside Columbus, OH? ▾
Yes. Our Instructor-Led Live Online classes are globally accessible. The CSM certification is a recognized international credential, empowering you as a ScrumMaster in any professional environment worldwide.
Related Blogs
Stay updated with the latest insights and trends in your field
Why Companies Pay More to Professionals Who Know
Discover why companies invest heavily in Six Sigma and Black Belt experts—skills that drive efficiency, quality, and millions
Why Quality Assurance Matters in Software Development
Master Quality Assurance: See why QA is a non-negotiable strategic discipline for senior leaders. Leverage Quality Control &
How Automation Is Transforming Quality Assurance Practices
Master automated quality assurance strategy. Learn how Data Management fuels Total Quality Management and the essential skills for
Total Quality Management: Building a Culture of Continuous
Master total quality management principles to drive continuous improvement, enhance customer focus, and secure a competitive edge. Essential
Quality Control in the Age of Automation and
Master Quality Control in the age of AI. Learn how Total Quality Management and Six Sigma are
How Quality Control Drives Customer Satisfaction
Master Quality Control and Quality Assurance to drive customer satisfaction, reduce churn, and boost profitability. Essential insights for
Why Quality Control Is the Backbone of Manufacturing
Master advanced quality control strategies for 10x ROI. Learn how Continuous Improvement and Operational Management drive manufacturing success
How to Implement an Effective Quality Control Process
Master how to implement an effective Quality Control process. Learn the distinction from Quality Assurance, drive continuous improvement,
How to Implement Quality Control in Manufacturing and
Master Quality Control and Assurance in manufacturing and services. Learn advanced strategies, Control charts, and software management quality
