With the rise in AI, amidst the cheers that hailed the new arrivals, there were few that suffered some anxious moments wondering ‘will I be out of a job?’ Finance fuels the journey of life. Disruption had a negative connotation but the perception has altered peculiarly in the parlance of information and Technology. More so in Robotics. So far humans have been in the control of machines. What happens if it reverses? Automation in large-scale, like manufacturing wherein a robotic arm could effectively handle the operations of many a skilled workers and in effect replace them. Public didn’t panic then other than sympathizing with the misfortune that befell on the displaced workforce and largely embraced the change and went about their lives. If robotic arm wasn’t artificial intelligence that failed to give the jitters, why is that the, a superior and smarter robot of the present makes us feel weak and vulnerable? Could it be the ‘thinking aloud’ of the leading lights about the advent of AI and its impact on humans affect our composure or we become too complacent by ensconcing in the comfort zone? It’s a rude jolt or a rough wake-up when a technocrat and an economist point in the same direction and almost articulate alike. The imposing power of artificial intelligence “will eliminate a lot of existing types of jobs” by Bill Gates and former IMF Economist Rajan raising reservation about the “anxiety in middle class” because of the technology progress can be unsettling. It sure doesn’t send the shiver down the spine, though apprehensions are shared by profession about the doomsday.
What made us worry?
“Occupations most at risk including administrative, clerical and production tasks” was opined by Bank of England’s chief economist Andy Haldane. The possibilities that Jobs from customer service to security analyst might be replaced in two decades are dictated as real by some pundits. But quoting Bill Gates, who famously quoted that the “shelf life of Intellectual Property is that of a banana”, two decades must present the timeline for you to draw and discern the postulation. Some say ‘possible and some ‘preposterous’, and it remains to be seen what will be your stand in this scenario.
Look at the possible scenarios:
Chatbots: customer service will turn out to more effective with computers answering customer calls. It could send customer call executives reeling, but some employees given the stress and at times toxic exchange and environment seems to embrace the change – even before arrival?
Some even speculate the ‘most at risk’ opportunities in employment would be Anyone working in telemarketing Anyone stitching by hand Maths technicians Watch repairers Insurance underwriters
And the recently introduced Betty of Milton Keynes who actually joined as ‘trainee robot manager’ engaged in a trial run for months, which can discharge several duties from monitoring personnel on work to welcoming guests.
And some statistics as well:
The author feels fear is misplaced. What happens in the breakdown of machinery? What about malfunction or virus attack? Despite numerous attempts are made to insulate from the onslaught, immunity is far cry. Everyone seems to be engrossed with Bots , Taco Bell announced the TacoBot, Microsoft Tay , Facebook AI Assistant “M” and the list can go on.
Are you worried?
There were instances when Robots failed and dismissed from service. In a recent occurrence, two restaurants in China were forced to shut down due to the faltering Robots which couldn’t pour water or take orders from customers. Another occurrence worth mentioning would be Microsoft’s Tay which malfunctioned and retired from service. Microsoft subsequently offered an apology and admitted that despite factoring many scenarios, it wasn’t prepared and made a critical oversight for this specific attack. Microsoft Tay was pulled offline and will be featured once ready in address all possible human misuses. For now it’s not possible to predict all ‘all possible human interactive misuses without learning from mistakes’. So we would be unduly worried to fear professional prospects robbed by robots. Even in the worst case scenario, human will upgrade themselves. The author took this survey and responded in the negative. The result depicted as under reflects that the majority negate the worry factor.
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