1. How do I find my PMI® ID number?
You receive your PMI® ID number, also known as your Member ID, when you apply for the credential exam or when you first become a PMI® member. You use this number to report PDUs.
2. How do I find my certification (PMP®, CAPM®, etc.) number?
Your certification number is shown on the certificate as the PMP®,Certified Associate in Project Management (CAPM)®, Program Management Professional (PgMP)®, PMI Scheduling Professional (PMI-SP)® or PMI Risk Management Professional
3. When is the earliest I can start earning PDUs after I earn a credential?
You can start earning and reporting PDU activities as soon as you earn a credential.
4. I participated in an activity in which only part of the program focused on project management. How do I determine the number of PDUs?
In this situation, you should estimate the percentage of time that was directly relevant to project management. For example, a 15-hour course deemed 50 percent relevant would earn 7.5 PDUs. Be prepared to justify your estimates in the event that you are selected for audit.
5. When reporting PDU activities, is any supporting documentation required?
You do not need supporting documentation to report PDUs and renew your credential. You should complete the online Activity Reporting Forms in the appropriate amount of time and submit the Self-Directed Learning (SDL) worksheet for your reported SDL activities.
NOTE: PMI® recommends you maintain a personal folder for all PDU-related documentation and keep this documentation for at least 18 months after your CCR cycle has ended. If you are randomly selected for an audit, you will need to provide this documentation.
6. Do I need to submit a separate Activity Reporting Form for each activity during a multiple-day event?
No. You may submit one Activity Reporting Form for the event, which covers the total number of PDUs. However, you should mention the individual activities under item two, "Program/Activity Title."
7. How do I determine the program number for chapter events under Category 3?
The program number would be in the format XXXX-XXXXXX, where the first four digits are the chapter's provider ID number, and the last six digits are assigned to each activity by the component. Generally, chapter ID numbers begin with "C"
NOTE: If you attend a class given by a PMI® Registered Education Provider (R.E.P.), the number is the same as the R.E.P.'s ID number.
8. How do I know if a course or seminar is sufficiently related to project management?
You may assume that courses offered by R.E.P.s are related to project and/or program management. If a course does not appear to be related, please notify PMI® at once. If you are reporting attendance at a non-R.E.P. program or a self-directed learning (SDL) project, please use the process areas of the PMBOK® Guide as a reference to qualify project management topics.
9. If I make the same presentation to multiple audiences, can I earn PDUs for each presentation?
Yes. The activity would be claimed under Category 2C, "Speaker on a Project/Program Management Topic." The only qualification is that the program must be delivered to a new audience each time you present it.
10. How do I retrieve my Prometric User ID or Password?
A candidate's primary e-mail address will always serve as their User ID on Prometric's website.
Candidates can retrieve their password by visiting:
When selecting the "Forgot Password" option, candidates will be prompted to enter their primary e-mail address and will be asked a security question before a password is released.
Please note that this information is separate from your PMI® username and Password
11. Where do I get the Application for Certification Renewal?
Once you earn and report the appropriate number of PDUs required to maintain your credential, PMI® will e-mail a PDF of the application and a link so you can complete the renewal process online. If you do not wish to complete the process online, you can download and print out the PDF, complete it, and send it by postal mail with the appropriate renewal fees included.
Applications sent by fax will not be accepted.
12. If I do not renew at the end of my next cycle, can I get a refund?
If you continue an active certification status for the entire duration of your certification/CCR cycle-3 years-you will not be given a refund.
13. Does PMI® offers an installment or yearly payment plan?
At this time, the renewal process cannot accommodate partial payment options. In the future, PMI® hopes to accept a variety of payment schedules.
14. Can I get an extension beyond the suspension expiration date?
PMI® recognizes that hardships may arise. Credential holders who are military personnel called to active duty, incapacitated due to illness or out on maternity leave can request an extension.
15. I have retired from the project management profession. How do I end my certification?
Please send a written request to PMI®'s certification department. Your certification will then be marked non-active. PMP® credential holders with 10 years of good certification standing may qualify for the PMP®-Retired status.
16. Can I complete PDUs during my suspension period and apply them to my recent CCR cycle?
If you complete required PDUs during the suspension period to meet your CCR, you will be able to renew your credential.
17. Will newer PMI® credentials dilute the PMP® or other established PMI® credentials?
No. PMI®'s credentials reflect different roles in project and program management, and therefore, are suitable for different candidates. The certification web pages and credential handbooks can help you determine which credential is right for you.
18. What are the Continuing Certification Requirements (CCR) for PMI® credentials?
PMP® - 60 PDUs during 3-year cycle
PgMP® - 60 PDUs during 3-year cycle
PMI® -SP - 30 PDUs in project scheduling in 3-year cycle PMI® -RMP - 30 PDUs in project risk management in 3-year cycle CAPM® - renewal through re-exam at the end of 5-year cycle
19. How can I maintain several credentials at once?
You can align your PMP® and PgMP® certification cycles and maintain both credentials simultaneously. You can also apply PDUs earned for the PMI®-SP and PMI®-RMP to the PgMP® or PMP® credentials. Refer to the credential handbook for full details.
20. Does this new fee override the existing policy which penalizes me if I cancel my exam within two days of the appointment?
No. The existing policy still applies. It states that you can cancel your exam within 2 days of the appointment. However, you will not be able to reschedule it at this point and you will forfeit the entire exam fee. If you are still within your eligibility period, you can schedule another exam appointment but you will have to pay the reexamination fees
21. What is the new online Continuing Certification Requirements (CCR) System?
The new system, CCRS, facilitates PMI®'s CCR program. PMI®'s credential holders can use CCRS to complete these credential maintenance tasks:
1. Report professional development units (PDUs) online for multiple PMI® credentials
2. Search activities (courses/events) that award PDUs
3. Search for activity (course/event) providers including PMI® Registered Education Providers (R.E.P.s) and components
4. View and print PDU transcripts
22. Do I need a special username or password to use CCRS?
No. You will use the same username and password that you use to access www.PMI .org. CCRS uses PMI® single sign-on technology, which enables you to log in only once to gain access to all PMI® systems and resources.
23. I am a credential holder, but I have never registered with PMI®. What process do I follow to use CCRS?
You need to register with PMI® before using CCRS. During the registration process, you will link your PMI® ID with your new PMI® registered user account. Follow these steps when you register with PMI® to avoid creating a duplicate account.
Step 1: Access CCRS at <https://ccrs.PMI .org/> and select "Log In".
Step 2: Select "Click here to Register" link to continue.
Step 3: Read the information to determine the correct registration option.
Step 4: Follow the instructions to check your account information and to create a username and password.
24. Where do I find detailed instructions for using the new CCR System?
CCRS features a comprehensive online user guide. You can view the user guide in the Additional Resources panel at the right side of the CCRS website.
25. The term "courses" has been replaced in the new system with the term "activities," why?
Credential holders may earn PDUs towards the maintenance of their credential through formal academic courses or courses offered by a provider (R.E.P. or Component). However, these are only two of the five categories of PDU earning opportunities in which a credential holder may participate. The other categories of PDU earning opportunities include self-directed learning, volunteering, authoring and other types of project management experience. CCRS uses the term "activities" to describe all courses or events for which a credential holder may complete to earn PDUs.
26. Will I still have to manually track any PDUs I earn for my PMI®-SPR or PMI®-RMPR credentials?
No. The new system provides online PDU reporting for all PMI® credentials that are included in the CCR program. You will use CCRS to claim all PDUs earned towards your PMP®, PgMP®, PMI®-SP or PMI®-RMP credentials.
27. Do the PDUs for an activity applicable to a PMI®-SPR credential and a PMI®-RMPR credential equal the number of PDUs for PMP®/PgMP® credentials?
Not necessarily. The number of PDUs for each credential is independent of other PMI® credentials and therefore, the PDU values for the PMI®-SP and PMI®-RMP credentials do not add up to equal the value of PDUs for PMP® or PgMP® credentials. The number of PDUs applicable to a PMI®-SP or PMI®-RMP credential is based on the amount of material relevant to those specialty areas, while the number of PDUs applicable to the PMP®/PgMP® credentials is relevant to general project management. Project management is made up of many knowledge areas of which risk management and scheduling management are only two. It is possible that a particular activity may not apply to project risk or project scheduling at all, but if the materials do apply to these areas, only the portion that is pertinent to these areas can be counted towards those credentials.
28. Who are the application reviewers?
A panel of program managers has been appointed to serve as the application reviewers for the PgMP® credential. PMI® carefully selected members of this panel for their extensive knowledge and expertise in the field of program management. Since PMI® appoints these members, there is no formal process available to the public to serve as a volunteer in this capacity. To protect applicants against any potential review bias, PMI® will not provide candidate names, demographics, or employment information to the reviewers.
29. What is the best way to send audit materials to PMI®?
You can send your completed audit forms, depending on where you live, by regular postal mail or express courier service, to either address below. PMI® will not accept faxed or emailed audits documents. Please send all materials at one time, or in one envelope, to expedite the processing time.
30. Are audit materials confidential?
Yes. Audit materials are strictly confidential and are not shared with any external organization unless required through legal action involving PMI®.
31. How can an audit candidate explain to their manager why they are being audited?
The candidate will be provided a general outline of the very purpose of audit and its relevance, requirement and compliance by the PMI®
32. Do the Experience Verification Forms need to be notarized?
33. Can a manager or supervisor type their contact information on the form or does it have to be handwritten?
A manager or supervisor can type their contact information, as long as their signature is handwritten.
34. How should an audit candidate verify programs and/or projects that they were the manager or supervisor for? If the projects and/or programs listed were completed in a highly classified environment, or a company is very sensitive about proprietary information being seen by other employers or individuals outside the company, how should this be handled?
Candidates can have a colleague, peer, client or sponsor who has intimate knowledge of the project verification.
35. The individual who verified my work experience forgot to sign the back of the envelope. Will this be a problem?
Although it is preferred that your experience verification form(s) are returned to PMI® in a signed and sealed envelope, PMI® understands that this may not be possible in some cases due to internal business regulations, customs inspections, etc. Please make a note on the back of the envelope in question that the signature was omitted.
Source: PMI Certification FAQs