ITIL Service Design Certification Training Courses in Maple Grove, MN United States

Training Classroom and Live Online Courses

Maple Grove, MN, United States

Key Features

Complimentary 1year of High Quality E-Learning Access
Earn 16 Hours PDU (Training) Certificate
Peoplecert approved course content
24x7 teaching assistance and support
Hard copy of the course Material
2 sample test papers
Exam Simulators
On-request revision session

ITIL® Intermediate Service Design Training Course Overview in Maple Grove, MN

The Service Design (SD) module is one of theIntermediate modules with the Service Lifecycle that focuses mainly on 3Ps of Service Design: Purpose, Principle and Process. Learn more about the architecture and environment, and find out how this module is interrelated with other ITIL Service Lifecycle. To make the most of the opportunity in this faculty led face-to-face session, the course provides guidance on how to create and launch products and services that will meet the pressing service design g needs of organizations.

ITIL^® Intermediate Service Design Certification Training Schedule in Maple Grove, MN

E-LEARNING

USD : ~~399.00~~ 299.00 Only few seats left at this price!

ITIL Intermediate Service Design 90 Days E-Learning
Self paced online e-learning
Interactive audio-video lessons
Online Exam Simulator
ebook and study materials
Bonus: Free practice tests (Limited time)

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PMP Training Course Sessions

Intensive in-person or live online classroom sessions and self-paced online programs.

ITIL^® Intermediate Service Design Certification Training Course Advisor in Maple Grove, MN

Kathy Rogers, PMP

Director Of BD at Resolve It, Inc.

I'm a Project Management Professional and Lean Six Sigma Green Belt with experience in Change Management and fundraising.

Zahn Patin

Project Manager, PMP, MBA

PMP Certified, MBA professional who is passionate about education and serving the community.

Rufus Alexander, M.B.A., PMP

Corporate Trainer

I'm an energetic Project Management Trainer with a passion for teaching. In 2014, I conducted nationwide workshops...

Tim McDermott, Trainer

National Project Management Trainer

Small businesses are constantly searching for new sources of revenue to increase business profits. Problem is, it is very expensive...

Norman Wilson

President Elect at PMI

Program Manager in charge of supporting PMO for Global Financial Service: Americas, Asia, and Europe. Currently working on...

Exam and Certification in Maple Grove, MN

Eligibility
As with any of the Intermediate modules, it is recommended that candidates have exposure to basic concepts in IT and at least two years professional experience working in IT Service Management.

At least 21 contact hours (hours of instruction, excluding breaks, with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme
A basic IT literacy and around 2 years IT experience are highly desirable
Hold the ITIL® Foundation Certificate in IT Service Management
ITIL® Expert Certificate in IT Service Management (achieved via Service Manager or Practitioner bridging routes)

It is also strongly recommended that candidates.

Demonstrate familiarity with IT terminology and understand the context of availability, capacity, security, supplier, service level management and other related process
Have some experience of working in a IT service management within a service provider environment.

ITIL Credit System

Under the ITIL Credit System, you must earn a number of credits from each ITIL qualification to progress to the next level within the ITIL scheme.
The SD module is worth three credits towards the minimum of 17 required to progress to the Managing Across the Lifecycle module, which is the final step before the ITIL Expert Level.

Reviews View All Testimonials

James Conklin

Great class, very informative.

Karle Scroggins

Great PMP® Bootcamp. I had a great time taking this course. I took the course to prepare to sit for the CAPM® but may be able to sit for the PMP®. I learnt a lot was challenging. Great course. We need one more day. Content was very detailed.

John Denke

it was a great class. Lots of energy. And I enjoyed.

Kevin Hambrice

Fantastic course to prepare for PMP® exam.

Eric S. Tumlinson

As a participant it was smooth sailing for me.

Khemoni Holmes

Trainer was excellent. Shared good resources and good experiences.

Dennis Glover

Good content and training.

Steve Ditty

I wanted to let you know that I took and passed the PMP exam. Thanks to iCert Global and especially my Cincinnati course instructor, who was an excellent teacher and helped me immensely.

Stefan Long

Trainer was good. Trainer was very engaged and interacting. Very much satisfied with the training.

Nancy Davis

I was pleasantly surprised at the quality of this training. Yomi was awesome as a trainer and working to make sure that we understood the concepts. Controlling Cost and Controlling Risk are the most complicated, but Yomi spent time after class working through questions to help others understand. This class also helped to change my perception of the PMP being this MONSTER to something that I can I can successfully do.

John Eric Nelson

Great class with a lot of information and tips to prepare for the exam

Mark Butler

It was a great course, covered all the things that i ended up hitting road bumps on. I was the only one in the class, but the trainer was just as involved as if it had been a full class.

Xeng Yang

I was nervous about taking it online versus classroom; but I am actually glad I took it online. Instructor was very great and gave a good learning experience with his relevant project management experience.

Bernadette Gilliam

The training was very intense but covered with course material. It was more than I expected.

Taylor Mitchell

I thought the class was very informative. The instructor did an excellent job breaking down each chapter to where it was easy to understand. I was also very impressed with his commitment to help us pass ever after the class is over.

Sandra Hamilton Allen

Excellent training. Instructor was very knowledgeable and explained information in an understandable way

Anthony Muldrow

Quality Materials presented, Instructor very knowledgeable. Exceeded my expectations.

Bryan Tamburro

The training is a great introduction into the PMI mindset. Very informative and helpful

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ITIL<sup>®</sup> Intermediate Service Design Certification Training Course