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ITIL<sup>®</sup> Intermediate Service Design
Certification Training Course

Training Classroom and Live Online Courses

Maple Grove, MN, United States

Key Features

  • Complimentary 1year of High Quality E-Learning Access
  • Earn 16 Hours PDU (Training) Certificate
  • Peoplecert approved course content
  • 24x7 teaching assistance and support
  • Hard copy of the course Material
  • 2 sample test papers
  • Exam Simulators
  • On-request revision session

ITIL<sup>®</sup> Intermediate Service Design Training Course Overview in Maple Grove, MN

The Service Design (SD) module is one of theIntermediate modules with the Service Lifecycle that focuses mainly on 3Ps of Service Design: Purpose, Principle and Process. Learn more about the architecture and environment, and find out how this module is interrelated with other ITIL Service Lifecycle. To make the most of the opportunity in this faculty led face-to-face session, the course provides guidance on how to create and launch products and services that will meet the pressing service design g needs of organizations.

ITIL® Intermediate Service Design Certification Training Schedule in Maple Grove, MN


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E-LEARNING

USD : 399.00   299.00 Only few seats left at this price!


  • ITIL Intermediate Service Design 90 Days E-Learning
  • Self paced online e-learning
  • Interactive audio-video lessons
  • Online Exam Simulator
  • ebook and study materials
  • Bonus: Free practice tests (Limited time)

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  • Customized learning delivery model (digital material and/or instructor-led)
  • Enterprise-grade Learning Management System (LMS)
  • Flexible pricing options
  • Dashboards for individuals and teams
  • 24x7 learner assistance and support
  • Dedicated account manager
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PMP Training Course Sessions

Intensive in-person or live online classroom sessions and self-paced online programs.

Fully Customizable Private Group PMP Training Available

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ITIL® Intermediate Service Design Certification Training Course Advisor in Maple Grove, MN

Exam and Certification in Maple Grove, MN

Eligibility
As with any of the Intermediate modules, it is recommended that candidates have exposure to basic concepts in IT and at least two years professional experience working in IT Service Management.

  • At least 21 contact hours (hours of instruction, excluding breaks, with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme
  • A basic IT literacy and around 2 years IT experience are highly desirable
  • Hold the ITIL® Foundation Certificate in IT Service Management
  • ITIL® Expert Certificate in IT Service Management (achieved via Service Manager or Practitioner bridging routes)

 

It is also strongly recommended that candidates.

  • Demonstrate familiarity with IT terminology and understand the context of availability, capacity, security, supplier, service level management and other related process
  • Have some experience of working in a IT service management within a service provider environment.

ITIL Credit System

  • Under the ITIL Credit System, you must earn a number of credits from each ITIL qualification to progress to the next level within the ITIL scheme.
  • The SD module is worth three credits towards the minimum of 17 required to progress to the Managing Across the Lifecycle module, which is the final step before the ITIL Expert Level.
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ITIL® Intermediate Service Design Training Course Agenda in Maple Grove, MN