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Certified ScrumMaster (CSM) Training Program

Classroom Training and Live Online Courses

Santa Barbara, CA, United States

Stop pushing tasks and start building teams. Get the globally-recognized credential to become a servant leader who fosters a sustainable, high-velocity pace for delivering results.

  • Scrum Alliance - Approved CST course.
  • 16-hour live, intensive workshop.
  • Includes CSM exam fee (2 attempts).
  • Includes 2-year Scrum Alliance membership.
  • Taught by an official Certified Scrum Trainer (CST).
  • Focus on Servant Leadership & Facilitation.
  • Earns 16 PDUs/SEUs for renewal/other certs.
  • 99% first-attempt pass rate with guarantee.


  • CSM Training Program Overview Santa Barbara, CA

    You're stuck in the middle. Developers complain about vague requirements, business stakeholders complain about missed deadlines, and you spend your days updating Gantt charts that are obsolete the moment you save them. You're a "Project Manager," but it feels more like you're herding cats - chasing status updates and reporting bad news. Meanwhile, Agile teams are shipping products, adapting to change, and their ScrumMasters are seen as coaches and strategic facilitators, earning 30-50% more for fostering environments where work actually gets done. Your resume, with its "PMP" or "PRINCE2," gets overlooked for roles requiring Certified ScrumMaster skills. That ends today. This isn't another boring lecture about the Agile Manifesto. Our Certified Scrum Master course is an intensive, 2-day workshop delivered by a Scrum Alliance - Certified Scrum Trainer (CST)an expert with proven experience in leading Agile transformations in Santa Barbara, CA tech firms, fintech startups, and global enterprises. These instructors teach the Scrum framework as a practical tool to fix real-world team dysfunctions. Unlike certification mills that just want you to pass a test, we build Agile leaders. You'll learn how to facilitate a Sprint Planning session that results in a realistic forecast, not a death march. You'll master running a Daily Scrum that's a 15-minute tactical meeting, not a one-hour status report for managers. You'll learn to identify and, more importantly, remove the organizational impediments that are actually slowing your team down. The exam is just the validation - the real value is walking into your team's retrospective and guiding a conversation that leads to genuine process improvement, not a blame game. We built this for busy professionals. It's an intensive 2-day bootcamp, available on weekends or weekdays, fully interactive with simulations, group activities, and live Q&A. Beyond the training, you get your exam fee, a 2-year Scrum Alliance membership, access to a global community of practitioners, and 16 PDUs/SEUs to apply toward other certifications. We don't just certify you; we launch you into the Agile community.

    CSM Training Course Highlights Santa Barbara, CA

    Scrum Alliance Approved

    Learn with the confidence that you're receiving the official, globally recognized CSM curriculum from the world's leading Agile certification body.

    Taught by a Certified Scrum Trainer (CST)

    Unlock your potential with an elite instructor, one of only a few hundred in the world authorized by the Scrum Alliance to teach CSM.

    Intensive 2-Day Workshop Format

    Choose a weekend or weekday schedule that fits your life. This is a live, immersive bootcamp, not a passive, pre-recorded video course.

    Interactive, Hands-On Learning

    Master Scrum by doing. Engage in simulations, case studies, and group exercises that make the framework tangible and memorable.

    Exam Fee & Membership Included

    Your course fee covers your CSM exam fee (2 attempts) and a 2-year membership with the Scrum Alliance, giving you immediate access to a global network.

    24x7 Post-Class Support

    Be worry-free. Our CSTs and support team are available via a dedicated channel to solve your doubts long after the class has ended.

    Corporate Training

    Learning Models
    Choose from digital or instructor-led training for a customized learning experience.
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    Access an enterprise-grade Learning Management System built for scalability and security.
    Pricing Options
    Pick from flexible pricing plans that fit your team size and learning goals.
    Performance Dashboards
    Track progress with intuitive dashboards for individuals and teams.
    24x7 Support
    Get round-the-clock learner assistance whenever you need help.
    Account Manager
    Work with a dedicated account manager who ensures smooth delivery and support.
    Corporate Training

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    Get a custom quote for your organization's training needs.

    Upcoming Schedule

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    Skills You Will Gain In Our CSM Training Program city83647

    Servant Leadership

    Learn to lead without authority. Master coaching, guiding, and enabling teams to become self-organizing and high-performing.

    Facilitation

    Stop running useless meetings. Learn proven techniques to facilitate all five Scrum events effectively so they achieve their purpose and respect everyone's time.

    Impediment Removal

    Become the team's problem-solver. Develop a practical framework for identifying, escalating, and removing organizational roadblocks that slow progress.

    Coaching & Mentoring

    Elevate your team and stakeholders. Learn how to coach the Product Owner on backlog management and mentor the Development Team on adopting Scrum practices.

    Agile Principles

    Go beyond the rules. Internalize the 'why' behind Scrum by grounding your practice in the Agile Manifesto's values and principles.

    Scrum Framework Mastery

    Cut through the noise and implement Scrum correctly. Gain a deep, practical understanding of the 3 roles, 5 events, and 3 artifacts.

    Who This Program Is For

    Project Managers

    Software Developers & Testers

    Business Analysts

    Product Owners & Product Managers

    Team Leads & Engineering Managers

    Anyone on a Team Transitioning to Agile

    If you lead projects and meet PMI's mandatory experience requirements, this program is engineered to get you certified.

    CSM Certification Training Program Roadmap

    1/7

    Why get CSM-certified?

    Stop getting filtered out by HR bots

    Get interviews for high-paying Scrum Master and Agile Coach roles.

    Unlock a new career path in Agile leadership

    Move beyond administrative project tasks into facilitation and coaching excellence.

    Gain the language and framework to lead Agile teams

    Drive real business results through effective Scrum implementation and team empowerment.

    Eligibility & Prerequisites

    The Certified ScrumMaster (CSM) credential is the most recognized and sought-after entry point into the world of Agile and Scrum. The Scrum Alliance has established a clear and effective pathway to ensure every CSM receives high-quality, consistent training from an accredited Certified Scrum Trainer (CST).

    Eligibility Criteria:

    16 Hours of Live Training: You must complete a 2-day (or equivalent 16-hour) instructor-led training program delivered by a Certified Scrum Trainer (CST). This is a mandatory requirement for certification.

    Active Engagement: The CSM course is highly interactive - you are expected to participate in team exercises, simulations, and discussions to internalize Scrum principles and practices.

    No Prior Experience Required: There are no formal prerequisites for years of experience or specific degrees. While project experience is helpful, anyone can attend the course and take the certification exam.

    Course Modules & Curriculum

    Module 1 Agile Foundations & The Scrum Framework
    Lesson 1: The Agile Mindset

    Go beyond buzzwords to truly understand the "why" behind Agile. Explore the Certified ScrumMaster perspective by examining the Agile Manifesto's four values and twelve principles. Contrast Agile with traditional Waterfall methods to internalize the mindset shift needed to succeed as a ScrumMaster and deliver value iteratively.

    Lesson 2: The Scrum Framework at 30,000 Feet

    Gain a complete overview of the Scrum framework. Learn how the three roles, five events, and three artifacts work together as a cohesive system for managing complex work. Understand the principles of empiricism - transparency, inspection, and adaptation - that form the backbone of Scrum and the CSM exam.

    Lesson 3: Scrum Values in Action

    Master the five Scrum values - Commitment, Courage, Focus, Openness, and Respect. Through interactive exercises, see how these values build trust, foster collaboration, and enable high-performing Agile teams. Apply these principles beyond theory into practical workplace behavior.

    Module 2 The Scrum Roles in Depth
    Lesson 1: The Scrum Master as Servant-Leader

    Discover the true purpose of a ScrumMaster. Learn to guide without authority by adopting the servant-leader mindset. Practice facilitation, coaching, teaching, and impediment removal techniques essential for anyone pursuing the Certified ScrumMaster credential.

    Lesson 2: The Product Owner as Value Maximizer

    Understand how the Product Owner ensures maximum business value delivery. Explore backlog management, stakeholder collaboration, and prioritization methods that enable product success. This lesson complements your Scrum Master certification journey by deepening your understanding of team dynamics and accountability.

    Lesson 3: The Self-Organizing Development Team

    Define the role of the Development Team in creating a potentially shippable product each Sprint. Learn the principles of self-organization, cross-functionality, and collective ownership - core traits that differentiate high-performing Scrum teams.

    Module 3 The Scrum Events - The Heartbeat of Scrum
    Lesson 1: The Sprint & Sprint Planning

    Master the foundation of Scrum delivery - the Sprint. Learn to facilitate effective Sprint Planning sessions that create clear Sprint Goals and actionable Sprint Backlogs. Establish a consistent cadence that drives focus, predictability, and delivery excellence.

    Lesson 2: Daily Scrum & Sprint Review

    Develop facilitation techniques for the Daily Scrum - a focused 15-minute event that enhances transparency and alignment. Learn to conduct impactful Sprint Reviews that generate meaningful feedback from stakeholders and showcase true product progress.

    Lesson 3: The Sprint Retrospective

    Facilitate one of Scrum's most powerful improvement events. Explore formats and tools for running effective Retrospectives that surface insights, foster openness, and create actionable improvement plans for the next Sprint.

    Module 4 The Scrum Artifacts & Definition of "Done"
    Lesson 1: The Product Backlog & User Stories

    Learn to manage and refine the Product Backlog as a living system. Master user story creation with clear acceptance criteria and backlog refinement techniques that keep work ready for each Sprint. These skills are essential for both the Certified ScrumMaster exam and real-world Agile practice.

    Lesson 2: The Sprint Backlog & Burndown Charts

    Understand how the Sprint Backlog serves as the team's execution plan for achieving the Sprint Goal. Learn to visualize progress using Burndown charts to maintain transparency and drive accountability across the Scrum Team.

    Lesson 3: The Increment & Definition of "Done"

    Grasp Scrum's ultimate measure of progress - the "Done" Increment. Define and apply a strong Definition of Done to ensure built-in quality, maintain technical integrity, and deliver potentially shippable product increments every Sprint.

    Module 5 Practical Application & Exam Preparation
    Lesson 1: Starting Up a New Scrum Team

    Put your learning into practice by launching a new Scrum team from the ground up. Learn how to build the initial Product Backlog, conduct the first Sprint Planning session, and establish team working agreements for sustainable performance.

    Lesson 2: Scrum at Scale

    Explore advanced concepts for scaling Scrum across multiple teams. Understand frameworks like LeSS and Scrum@Scale and how the ScrumMaster's role evolves to coordinate collaboration and maintain agility in larger organizations.

    Lesson 3: CSM Exam Strategy & Final Review

    Prepare to ace your Certified ScrumMaster exam on the first attempt. Review key topics, practice mock questions, and refine your understanding with your Certified Scrum Trainer (CST). Consolidate your knowledge and enter the exam with confidence and clarity.

    CSM Certification & Exam FAQ

    What are the eligibility requirements for CSM certification?
    There's only one mandatory requirement: you must attend a live 16-hour course taught by a Certified Scrum Trainer (CST). Our program fulfills this requirement completely. There are no degree or experience prerequisites.
    How much does the CSM exam cost?
    The exam cost is included. Your course fee with iCert Global covers your first two attempts at the CSM exam - no hidden charges or extra fees.
    How many questions are on the CSM exam and what is the passing score?
    The exam has 50 multiple-choice questions and you get 60 minutes to complete it. You need at least 37 correct answers (74%) to pass. Our training is designed to make this very achievable.
    Who provides the CSM certification?
    The certification is awarded by the Scrum Alliance, the world's largest and most recognized professional body for Agile practitioners.
    Can I just study on my own and take the CSM exam?
    No. The Scrum Alliance mandates attendance in a 16-hour live course with a Certified Scrum Trainer (CST). The certification is built around interactive learning, not self-study alone.
    What happens if I fail the CSM exam?
    Your first attempt is included. If you don't pass, a second attempt within 90 days is also free. Our 99% pass rate means this is rarely an issue for our students.
    How long is my CSM certification valid and how do I renew?
    Your CSM credential is valid for two years. To renew, you'll need to pay a $100 renewal fee and submit proof of earning 20 Scrum Education Units (SEUs) within that period.
    What's the difference between CSM and PSM (Professional Scrum Master)?
    CSM (from Scrum Alliance) requires a mandatory 2-day course with a CST and emphasizes hands-on, instructor-led learning. PSM (from Scrum.org) allows you to take the exam without training. Employers often prefer CSM because it ensures formal mentorship and interactive practice.
    Where do I take the CSM exam?
    It's an online, open-book exam. After completing your course, you'll receive an email from the Scrum Alliance with a link to create your account and take the test at your convenience.
    How soon after the course do I need to take the exam?
    You have 90 days from completing the course to attempt the exam. We recommend taking it within the first week while the material is still fresh.
    Is the Scrum Alliance membership included in the course fee?
    Yes. Once you pass the exam, you automatically receive a two-year Scrum Alliance membership with access to global communities, resources, and Agile events.
    What are Scrum Education Units (SEUs)?
    SEUs are credits you earn for activities that enhance your Scrum knowledge - like reading, webinars, or volunteering. One hour of activity typically equals one SEU. You need 20 SEUs every two years to renew your CSM certification.
    Does this course cover Agile in general, or only Scrum?
    The program is grounded in the Agile Manifesto and its principles. While Scrum is the primary focus, you'll gain a solid understanding of the broader Agile mindset and how it applies to real-world product delivery.
    Can a non-technical person become a great Scrum Master?
    Absolutely. The Scrum Master role is about facilitation, coaching, and process improvement - not coding or technical design. Many successful Scrum Masters come from HR, marketing, and project management backgrounds.
    Is CSM globally recognized and valued in city83647?
    Yes. The Certified ScrumMaster credential is globally respected and highly valued in city83647. It's frequently listed as a mandatory qualification for Scrum Master, Agile Project Manager, and Delivery Manager roles in the region.
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