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ITIL<sup>®</sup> Intermediate Continual Service Improvement
Certification Training Course

Training Classroom and Live Online Courses

Bethlehem, PA, United States

Key Features

  • Complimentary 1year of High Quality E-Learning Access
  • Earn 16 Hours PDU (Training) Certificate
  • Peoplecert approved course content
  • 24x7 teaching assistance and support
  • Hard copy of the course Material
  • 2 sample test papers
  • Exam Simulators
  • On-request revision session

ITIL<sup>®</sup> Intermediate Continual Service Improvement Training Course Overview in Bethlehem, PA

The Continual Service Improvement (CSI) modulefocuses on the principles and techniques in systematically reviewing the products and services through strategy, design, transition and operation stages of the IT Service Lifecycle and guides in the organization of process and its effective execution. It assists in identifying the tools and technology required to support CSI activities and evaluate risk and critical factors. CSI practices best help to meet the needs of the end users and greatly improve ROI.

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