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Salesforce Admin & App Builder Training Program Overview
Salesforce Admin & App Builder: Your Strategic Pass to Platform Command and Senior Roles
You’re managing outdated systems with spreadsheets and email threads, attempting to unify processes. The organization requires a consolidated platform, and the answer is Salesforce. This program prepares you for the Salesforce Admin Certification and Platform App Builder examinations while supplying you with the hands-on proficiency to resolve intricate organizational challenges. It moves past simple memorization of exam material, providing instruction developed by accredited Salesforce Architects and Consultants who have deployed Salesforce in large-scale organizations and rapidly expanding SaaS ventures in the location. This curriculum covers Admin fundamentals, security protocols, and user management as the base for constructing resilient, custom applications. You will learn to design automated sequences using Flow and Process Builder, establish operational policies, and implement declarative automation that converts basic settings into intelligent business applications. All instruction occurs in dedicated Salesforce developer environments, offering you practical experience to create scalable solutions that function effectively in high-volume, 24x7 operational settings. By finishing the program, you not only achieve the assurance to pass the Salesforce Admin Exam and Platform App Builder Certification, but also gain practical capabilities that are immediately relevant to your existing position. You will comprehend how to enhance data accessibility, structure effective reporting, and implement automation to simplify business operations, addressing the challenges that impede sales, vex management, and overload technical support groups. The curriculum also prepares you for practical scenarios frequently posed in Salesforce Admin interview questions. From security implementation to complex, multi-stage automation and application personalization, you will be capable of showcasing your competency to potential employers and obtaining Salesforce Admin jobs. Furthermore, the program clarifies the Salesforce Admin Certification Cost and covers frequent Salesforce Admin Certification Questions, assisting you in planning your certification trajectory effectively. Beyond readiness for the assessment, this training advances your professional path by teaching you how to design and deploy enterprise-level Salesforce applications. You will gain the know-how to transition from a technical contributor to a strategic advisor capable of spearheading Salesforce initiatives, boosting operational performance, and generating measurable business worth. This integration of practical knowledge, hands-on activity, and certification preparation guarantees you excel on professional summaries, during interviews, and in high-value positions throughout businesses and startups.
Salesforce Admin & App Builder Training Course Highlights
More Than a Course - It's Your Career Accelerator
Dual-Certification Focus
Acquire mastery of the necessary content for both the Salesforce Administrator (ADM 201) and Platform App Builder assessments, enhancing the return on investment for your credentials.
100% Hands-On Labs
Basic configuration is straightforward; creating impactful solutions is challenging. Develop practical expertise with declarative automation (Flow), security frameworks, and custom components within a dedicated Developer Environment.
Industry-Vetted Instructors
Receive direct instruction from certified Salesforce Consultants possessing extensive background in deploying the platform for prominent companies in the Financial, IT, and Services industries in your region.
Comprehensive Practice Engine
Access over 1500 questions styled like the exam, digital flashcards, and complete simulated tests designed to replicate the difficulty and situational context of the official certifications.
Advanced Automation Mastery
Move beyond simple Workflow Rules. Allocate significant time to mastering the Lightning Flow for intricate, multi-step business process automationâwhich is the truly high-value capability.
24x7 Expert Guidance & Support
Receive round-the-clock technical and topic-specific support from certified professionals. Never encounter an impasse with a configuration task or a test question.
Corporate Training
Tailored programs for teams with enterprise support
Learning Models
Choose from digital or instructor-led training for a customized learning experience.
LMS Platform
Access an enterprise-grade Learning Management System built for scalability and security.
Pricing Options
Pick from flexible pricing plans that fit your team size and learning goals.
Performance Dashboards
Track progress with intuitive dashboards for individuals and teams.
24x7 Support
Get round-the-clock learner assistance whenever you need help.
Account Manager
Work with a dedicated account manager who ensures smooth delivery and support.
Ready to transform your team?
Get a custom quote for your organization's training needs.
Upcoming Schedule
Join
the next batch that fits your timezone
Skills You Will Gain In Our Salesforce Admin & App Builder Training Program
From Knowledge to Actionable Intelligence
Security Model Implementation
Progress past basic profiles and permission sets. Acquire the ability to design a scalable security model that satisfies rigorous compliance requirements, guarding against information breaches and ensuring access based on minimal necessary privileges.
Declarative Automation (Flow)
Eliminate the need to rely on custom code. Become proficient with the Flow Builder to construct intricate, multi-step business logic—including screen flows, record-triggered flows, and schedule-triggered flows—that historically necessitated Apex.
Custom Application Design
Develop a strategic method for extending the platform. Learn to design custom objects, fields, and relationships that accurately represent complex, real-world business information, moving beyond basic lists.
Data Quality & Management
Take command of your data. Implement validation rules, duplicate prevention, and strategies for data import/export that guarantee data integrity, a critical requirement in any operational CRM.
Reporting & Dashboards
Convert data clutter into actionable insights. Design custom reports, matrix reports, and dynamic dashboards that supply executive stakeholders with the precise information needed to make informed, timely, data-driven choices.
Application Lifecycle Management (ALM)
Understand the practicalities of deployments. Master the application of sandboxes and change sets to handle customizations and transfer configurations/code between environments without causing issues in your Production system.
Who This Program Is For
Ideal Candidates for Salesforce Admin & App Builder Certification
Business Analysts
IT Administrators
Project Coordinators/Team Leads
Sales/Service Operations Professionals
Junior Developers
If you are an driven professional who is weary of being constrained by outdated systems, this program offers the route to becoming the certified Salesforce expert your organization requires.
Salesforce Admin & App Builder Certification Training Program Roadmap
The Step-by-Step System for First-Attempt Success
1/7
Why get Salesforce Admin & App Builder certified?
The Credential That Ends the Gatekeeping
Stop getting filtered out by recruiters
Halt the process of being screened out by talent acquisition specialists. Earning dual-certification on the globe's foremost CRM platform is a mandatory senior-tier requirement.
Unlock the Consultant Path
Access the Advisory Career Track by confirming both your management oversight and your capability to conceptualize and construct bespoke applications, thereby justifying a superior salary range.
Transition from Operator to Strategist
Progress from Operator to Strategist. Acquire the technical trust to shape platform direction and transition from basic setup activities to deliberate, highly effective solution architecture.
Eligibility and Pre-requisites
For Salesforce Admin & App Builder Certification
The Salesforce dual-certification path demands commitment, but the barrier to entry is manageable. Unlike other credentials, Salesforce focuses on practical exposure.
Eligibility Criteria:
Formal Training: While not strictly mandatory, our 40-hour program satisfies the knowledge requirements and is the fastest path to exam readiness.
Experience (Recommended): Salesforce officially recommends six months of hands-on experience as a Salesforce Administrator for the ADM 201 exam and one to two years of experience as an Admin and participation in building custom apps for the Platform App Builder.
Order of Exams: You must pass the Salesforce Certified Administrator exam first to ensure you have the required foundation before attempting the Platform App Builder exam. Our program trains you for both simultaneously.
Course Modules & Curriculum
Comprehensive modules covering all knowledge areas
Module 2
Configuration & Automation
▾
Lesson 1: Data Management and Validation
Learn to maintain data integrity in Salesforce using validation rules, the Data Import Wizard, and Data Loader. Manage large datasets efficiently, a key skill for Salesforce Admin Certification and real-world Salesforce Admin jobs.
Lesson 2: Simple Automation and Process Builder
Understand the difference between Workflow Rules and Process Builder, and implement immediate and time-based actions, email alerts, and field updates. Mastering declarative automation prepares you for Salesforce Admin Exam scenarios and Salesforce Admin interview questions.
Lesson 3: Mastering Lightning Flow
Dive into Flow Builder to create complex screen flows, record-triggered flows, and schedule-triggered flows. Automate multi-step business logic without Apex code, enhancing your hands-on expertise for Salesforce Admin Certification Questions and high-value Salesforce Admin jobs.
Module 3
App Builder Essentials & Reports
▾
Lesson 1: Designing Custom Applications
Learn to design scalable Salesforce applications by creating custom objects, fields, and tab sets. Define relationships using Lookup and Master-Detail, and leverage Schema Builder for visual data modeling. These skills are critical for passing the Salesforce Admin Exam and mastering Salesforce Admin Certification Questions.
Lesson 2: Reporting, Dashboards, and Analytics
Build actionable reports and dashboards, including Summary and Matrix reports with formulas, to deliver insights to executives. This practical expertise enhances your resume for Salesforce Admin jobs and is a key focus of Salesforce Admin Certification preparation.
Lesson 3: Deployment and ALM Fundamentals
Understand the Application Lifecycle in Salesforce. Use sandboxes (Developer, Partial, Full) and Change Sets to safely deploy configurations and custom components from development to production. Mastering these deployment practices demonstrates your readiness for Salesforce Admin Certification and real-world enterprise responsibilities, while keeping in mind the Salesforce Admin Certification Cost for planning your certification journey.
Module 4
Sales, Service & AppExchange
▾
Lesson 1: Sales Cloud & Lead Management
Master the Sales Cloud object model and customize the Lead-to-Opportunity process, sales stages, forecasting, and quoting. Configure web-to-lead and auto-assignment rules to optimize business processes. These skills are essential for Salesforce Admin Certification and practical experience for Salesforce Admin jobs.
Lesson 2: Service Cloud & Case Management
Gain expertise in the Service Cloud console, configure Case Management, assignment rules, web-to-case, and email-to-case. Learn to use the knowledge base to boost agent efficiency and improve first-call resolution, preparing you for Salesforce Admin Exam questions and Salesforce Admin Certification Questions.
Lesson 3: AppExchange and Integrations
Learn when to build versus buy by evaluating AppExchange solutions. Understand the implications of installing managed and unmanaged packages and gain foundational knowledge of integrating external systems. This practical insight enhances your profile for Salesforce Admin jobs and helps you navigate real-world Salesforce environments while considering Salesforce Admin Certification Cost for planning certification.
Module 5
Project Management & Exam Readiness
▾
Lesson 1: Project Management for Admins
Learn the phases of a typical Salesforce implementation project, including stakeholder management, requirement gathering, and planning deployments to minimize downtime. These skills are crucial for Salesforce Admin jobs and practical application beyond the Salesforce Admin Certification.
Lesson 2: Exam Strategy and Situational Questions
Develop strategies for tackling the Salesforce Admin Exam (ADM 201) and Platform App Builder assessments. Gain the ability to break down complex situational questions that test declarative solution judgment, preparing you for Salesforce Admin Certification Questions and real-world scenarios frequently asked in Salesforce Admin interview questions.
Lesson 3: Final Review and Certification Readiness
Consolidate knowledge across all domains. Complete the final full-length practice assessments, review the official curriculum blueprints, and prepare for your dual-certification with confidence.
Salesforce Admin & App Builder Certification & Exam FAQ
Find
answers to common questions about our course and certification
What are the eligibility requirements for the Salesforce Admin (ADM 201) exam? ▾
Salesforce suggests a minimum of six months of practical work experience as an Administrator. While there are no compulsory entry conditions, thorough real-world expertise is crucial for succeeding in the Salesforce Admin Exam and attaining the Salesforce Admin Certification.
How much does the Salesforce Administrator exam cost? ▾
The fee for exam registration is $200 USD. If the attempt is unsuccessful and a retake is required, the re-examination charge is $100 USD. Ensure you utilize the initial $200 wisely by preparing with a methodology that guarantees success on the first attempt.
What is the passing score for both the Admin (ADM 201) and Platform App Builder exams? ▾
The successful mark for the Administrator exam is 65%. For the Platform App Builder exam, it is slightly higher at 68%. This factor is why the App Builder is considered more demanding; it necessitates a deeper grasp of declarative limitations and solution architecture.
How many questions are on the exams and what is the time limit? ▾
Both examinations consist of 60 questions in a multiple-choice format. You are allocated 105 minutes (1 hour and 45 minutes) to finalize each test. Our practice tools are designed to develop the time-management proficiency needed to complete the test confidently.
Can I take the exams online or do I need to go to a testing center? ▾
You have the option to attempt the examinations either at a Kryterion testing center (available in major local area) or through a remotely proctored online exam. We suggest using the testing center for reliability, as the online proctoring process is known to be very strict regarding the environment and internet connectivity.
Do I have to pass the Admin exam before I can take the App Builder exam? ▾
No, there is no formal requirement stating the sequence for these two examinations. However, the App Builder exam presumes complete command of the Admin concepts (security, data model). We highly recommend successfully passing the Admin exam first.
How long are the Salesforce certifications valid? ▾
Both the Salesforce Administrator and Platform App Builder credentials are valid for a period of one year. To maintain the status, you must complete one mandatory, online, maintenance module annually using Trailhead.
What happens if I fail the Salesforce exam? ▾
Failing necessitates a 24-hour wait before you can register for a retake attempt. You are allowed to retake the examination a maximum of three times per year. Our curriculum includes a pass guarantee specifically to help you avoid this costly repetition.
Are the exams still heavily focused on the classic Salesforce interface? ▾
The exams concentrate on the Lightning Experience, which is the platform for all contemporary development and customization efforts.
What is a "Developer Org" and do I need one for the training? ▾
A Developer Org is a complimentary, non-expiring instance of Salesforce intended for building and testing. Yes, it is necessary. All our hands-on laboratory sessions utilize a dedicated Developer Org, providing you with a practice environment to train without risk.
Does the exam test my ability to write Apex Code? ▾
No. Both the Admin and App Builder examinations are centered exclusively on declarative development (clicks, not code). You will be evaluated on when to use Flow, Process Builder, Workflow Rules, and when a tailored solution would require code, but not on the actual composition of the code itself.
How quickly can I schedule my exam after the training is complete? ▾
You can schedule your examination immediately via the Webassessor system. Our recommendation is to book the Admin exam for one week after the conclusion of the training, and the App Builder exam for two weeks later, to maintain learning momentum.
What is the difference in focus between the two exams? ▾
Admin (ADM 201) emphasizes configuration: Security, User Management, Data Management, and basic process automation (Workflow/Process Builder). App Builder focuses on customization: Creating specialized applications, intricate Flow, advanced data modeling, and deployment (Change Sets).
What are the best study materials for the exam? ▾
Trailhead supplies the official materials, but our structured curriculum consolidates key knowledge and practical labs for effective preparation for Salesforce Admin Certification Questions.
Is this certification recognized globally and in the local IT sector? ▾
Absolutely. This dual certification holds worldwide recognition and is highly valued in the local area IT sector, improving your prospects for premium Salesforce Admin job roles.
Customer Testimonials
Hear
from our successful graduates
Great class, very informative.
James Conklin
Great PMP<sup>®</sup> Bootcamp. I had a great time taking this course. I took the course to prepare to sit for the CAPM<sup>®</sup> but may be able to sit for the PMP<sup>®</sup>. I learnt a lot was challenging. Great course. We need one more day. Content was very detailed.
Karle Scroggins
it was a great class. Lots of energy. And I enjoyed.
John Denke
Fantastic course to prepare for PMP<sup>®</sup> exam.
Kevin Hambrice
As a participant it was smooth sailing for me.
Eric S. Tumlinson
Trainer was excellent. Shared good resources and good experiences.
Khemoni Holmes
Good content and training.
Dennis Glover
I wanted to let you know that I took and passed the PMP exam. Thanks to iCert Global and especially my Cincinnati course instructor, who was an excellent teacher and helped me immensely.
Steve Ditty
Trainer was good. Trainer was very engaged and interacting. Very much satisfied with the training.
Stefan Long
I was pleasantly surprised at the quality of this training. Yomi was awesome as a trainer and working to make sure that we understood the concepts. Controlling Cost and Controlling Risk are the most complicated, but Yomi spent time after class working through questions to help others understand. This class also helped to change my perception of the PMP being this MONSTER to something that I can I can successfully do.
Nancy Davis
Great class with a lot of information and tips to prepare for the exam
John Eric Nelson
It was a great course, covered all the things that i ended up hitting road bumps on. I was the only one in the class, but the trainer was just as involved as if it had been a full class.
Mark Butler
I was nervous about taking it online versus classroom; but I am actually glad I took it online. Instructor was very great and gave a good learning experience with his relevant project management experience.
Xeng Yang
The training was very intense but covered with course material. It was more than I expected.
Bernadette Gilliam
I thought the class was very informative. The instructor did an excellent job breaking down each chapter to where it was easy to understand. I was also very impressed with his commitment to help us pass ever after the class is over.
Taylor Mitchell
Excellent training. Instructor was very knowledgeable and explained information in an understandable way
Sandra Hamilton Allen
Quality Materials presented, Instructor very knowledgeable. Exceeded my expectations.
Anthony Muldrow
The training is a great introduction into the PMI mindset. Very informative and helpful
Bryan Tamburro
Course & Support
Everything you need to know about our training options and support
How long does the training take to complete? ▾
The core Instructor-Led program is a focused 40-hour session, typically delivered over 5 weekends or 8 weekday evenings, plus additional self-study time using the simulator.
What are the different training formats available? ▾
We offer three modalities: E-Learning for self-paced study, Instructor-Led Live Class for interactive online learning, and Classroom Training for an immersive, in-person experience in major cities like Columbus, OH.
Are the classes live or just pre-recorded videos?
▾
Our core sessions are live and fully interactive. We do not offer passive video courses; this is real-time engagement with expert instructors, including mandatory Q&A and debugging sessions.
What if I have to miss a class due to a client or work commitment?
▾
Every single session is recorded and made available within 24 hours. You also have the flexibility to attend the same module in any other running batch at no extra cost, ensuring you don't miss a beat.
How flexible is the program if my schedule changes drastically?
▾
Extremely flexible. You can switch between different batches (e.g., from weekend to weekday) or formats (online to in-person) up to three times during your program without any penalty or extra fee.
Who are the instructors? ▾
Our instructors are certified Salesforce Consultants, Architects, and Implementation Experts?not academics. They are practicing professionals who bring current implementation challenges from Columbus, OH enterprises directly into the classroom.
What are the class sizes like?
▾
We maintain small, high-impact batch sizes, typically 15-20 students. This ensures that every participant gets personalized attention, and instructors can review and debug your individual hands-on lab work.
Is there a difference between the weekday and weekend batches?
▾
No. The expert instructors, hands-on lab requirements, dual-certification curriculum, and all support materials are identical. Only the schedule and pacing change to fit your professional life.
Do I need any special software to attend? ▾
No. You only need a modern web browser and a stable internet connection for the live online classes. All Salesforce practice occurs on the free, secure Developer Org we help you set up.
Is this training valid for professionals outside Columbus, OH ? ▾
Yes. Salesforce is a global platform, and our training, while utilizing Columbus, OH -context case studies, is based on the official, globally-recognized Exam Content Outlines.
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