ITIL<sup>®</sup> Intermediate MALC Training Course Overview in San Mateo, CA
MALC is the succeeding qualification after the Intermediate modules and its a given that the candidates having reaching thus far possess an appreciable skillset of the ITIL framework. MALC is widely considered as an Expert level and empowers the certified candidate with competencies to manage an organizations services by abridging all lifecycle and capability stages in service delivery. MALC consists of Appointmentof projectmanager, team andgovernance, Stakeholder identification, Conflict resolution to sign-off process.