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ITIL® Intermediate Service Transition Certification Training Course in Houston, TX, United States

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Key Features

  • Complimentary 1year of High Quality E-Learning Access
  • Earn 16 Hours PDU (Training) Certificate
  • 24x7 teaching assistance and support
  • Hard copy of the course Material
  • 2 sample test papers
  • Exam Simulators
  • On-request revision session


ITIL® Intermediate Service Transition Certification Training Schedule in Houston, TX


E-LEARNING

USD : 299.00   399.00

  • ITIL Intermediate Service Transition 90 Days E-Learning
  • Self paced online e-learning
  • Interactive audio-video lessons
  • Online Exam Simulator
  • ebook and study materials

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CORPORATE TRANING

  • Customized learning delivery model (digital material and/or instructor-led)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24x7 learner assistance and support

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ITIL® Intermediate Service Transition Training Course Description in Houston, TX



Course Description Images Prepare for the ITIL Intermediate Service Transition Certification Exam with full-time intensive training course from iCert Global in Houston, TX. We are an AXELOS Certified Partner for imparting ITIL Intermediate training in Houston, TX and an Acquiros Accredited Training Organization (ATO) for ITIL Intermediate certification training worldwide.
Our expert trainer will ensure that your learning goals are achieved by attending our three days full-time, intensive training session. Our course content includes two simulated ITIL Intermediate Service Transition (ST) practice tests with 80 sample ITIL Intermediate ST exam prep questions. Our AXELOS accredited courseware, interactive training by an industry expert with real-life case studies and two simulated tests will prepare you to clear the ITIL Intermediate ST Exam on your first attempt.
Don’t miss this chance to fast track your career as an ITSM professional with a globally recognized ITIL Intermediate ST certification that propels your career to greater heights.
Please fill-in the Enquiry Form on this page to know more about our upcoming ITIL Intermediate Service Transition (ST) certification training courses in Houston, TX and other cities across United States or call now on +1 (713)- 287-1213 / (713)-287-1214 or e-mail info (at) icertglobal (dot) com for more information on our upcoming ITIL certification training courses in Houston, TX.

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ITIL® Intermediate Service Transition Training Course Agenda in Houston, TX



Course Overview

The Service Transition (ST) focuses on the process and practice techniques required to build, test and implement products and services and also demonstrates how service transition can apply to other stages of the IT Service lifecycle and can underpin decisions during the Strategy and Operations phases.
iCert Global 2 days ITIL® Intermediate Service Transition (ST) Classroom Training is an intense training on ITIL® Framework, led by highly experienced & certified trainers. Optimal batch size ensures focus and quality. Expert ITIL® instructors take interactive classroom sessions for better exam preparation. Complete exam curriculum will be covered and discussed in classroom workshops along with the help of real time examples, practice questions and quizzes.

Course Agenda


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Introduction to Service Transition:
The purpose and objectives of service transition
The scope of service transition and ways that service transition adds value to the business
The context of service transition in relation to all other lifecycle stages

Service transition principles:
Service transition policies, principles and best practices for service transition
How to use metrics to ensure the quality of a new or changed service and the effectiveness and efficiency of service transition
How to use metrics to ensure the quality of a new or changed service and the effectiveness and efficiency of service transition
The inputs to and outputs from service transition as it interfaces with the other service lifecycle phases

Service Transition Processes:
A management perspective of the purpose and value of the service transition processes, how they integrate within service transition and how they interface with other lifecycle phases

Managing people through service transitions:
How to address and manage the communication and commitment aspects of service transition
How to manage organizational and stakeholder change
How to develop a stakeholder management strategy, map and analyze stakeholders and monitor changes in stakeholder commitment

Organizing for Service Transition:
How the technical and application management functions interface with service transition
The interfaces that exist between service transition and other organizational units (including programs, projects, service design and suppliers) and the “handover points” required to ensure delivery of new or change services within the agreed schedule
Service transition roles and responsibilities, where and how they are used, as well as examples of how small or larger service transition organizations would be structured to use these roles
Why service transition needs service design and service operation, what it uses from them and how

Technology Considerations:
oTechnology requirements that support the service transition stage and its integration into the service lifecycle
oTypes of knowledge management, service asset and configuration management and workflow tools that can be used to support service transition

Implementing and improving service transition:
The key activities for introducing an integrated service transition approach into an organization
The design, creation, implementation and use of service transition in a virtual or cloud environment

Challenges, critical success factors and risks:
Be able to provide insight and guidance for service transition challenges, risks and critical success factors






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ITIL® Intermediate Service Transition Exam and Certification in Houston, TX



Eligibility

  • At least 21 contact hours (hours of instruction, excluding breaks, with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme
  • A basic IT literacy and around 2 years IT experience are highly desirable
  • Hold the ITIL® Foundation Certificate in IT Service Management
  • ITIL® Expert Certificate in IT Service Management (achieved via Service Manager or Practitioner bridging routes)

ITIL Credit System

  • Under the ITIL Credit System, you must earn a number of credits from each ITIL qualification to progress to the next level within the ITIL scheme.
  • The ST module is worth three credits towards the minimum of 17 required to progress to the Managing Across the Lifecycle module, which is the final step before the ITIL Expert Level.
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PMP Certification Training in Houston, TX - FAQs



Eligibility

  • At least 21 contact hours (hours of instruction, excluding breaks, with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme
  • A basic IT literacy and around 2 years IT experience are highly desirable
  • Hold the ITIL® Foundation Certificate in IT Service Management
  • ITIL® Expert Certificate in IT Service Management (achieved via Service Manager or Practitioner bridging routes)

ITIL Credit System

  • Under the ITIL Credit System, you must earn a number of credits from each ITIL qualification to progress to the next level within the ITIL scheme.
  • The ST module is worth three credits towards the minimum of 17 required to progress to the Managing Across the Lifecycle module, which is the final step before the ITIL Expert Level.




Customer Reviews

user77.jpgGreat class, very informative. James Conklin, Project Manager, Harris Health System  --  
user88.jpgGreat PMP® Bootcamp. I had a great time taking this course. I took the course to prepare to sit for the CAPM® but may be able to sit for the PMP®. I learnt a lot was challenging. Great course. We need one more day. Content was very detailed. Karle Scroggins, Operations Coordinator, Harris Health System  --  
user99.jpgit was a great class. Lots of energy. And I enjoyed. John Denke, Project Manager , Boeing  --  
user10.jpgFantastic course to prepare for PMP® exam. Kevin Hambrice, Global Factory Sales & Marketing Manager, ABB  --  
user11.jpgAs a participant it was smooth sailing for me. Eric S. Tumlinson, Sr. Project Manager, Montco Oilfield Contractors, LLC  --  
user_icon22.pngTrainer was excellent. Shared good resources and good experiences. Khemoni Holmes, Project Manager, Harris Health System  --  
user_icon22.pngGood content and training. Dennis Glover, Project Manager, eProtex  --  
444.jpgI wanted to let you know that I took and passed the PMP exam. Thanks to iCert Global and especially my Cincinnati course instructor, who was an excellent teacher and helped me immensely. Steve Ditty, Executive Director, Cogent IBS  --  
295ca05.jpg Trainer was good. Trainer was very engaged and interacting. Very much satisfied with the training. Stefan Long, Owner, MAGMAX Group LLC  --  
3a73726.jpgI was pleasantly surprised at the quality of this training. Yomi was awesome as a trainer and working to make sure that we understood the concepts. Controlling Cost and Controlling Risk are the most complicated, but Yomi spent time after class working through questions to help others understand. This class also helped to change my perception of the PMP being this MONSTER to something that I can I can successfully do. Nancy Davis, Sr. Project Manager , GK Software USA, Inc  --  
John Eric.jpgGreat class with a lot of information and tips to prepare for the exam John Eric Nelson, Business Development Manager , WCA Waste  --  
Mark Butler.jpgIt was a great course, covered all the things that i ended up hitting road bumps on. I was the only one in the class, but the trainer was just as involved as if it had been a full class. Mark Butler, Project Manager, Starbucks Via Aerotek  --  
user_icon22.pngI was nervous about taking it online versus classroom; but I am actually glad I took it online. Instructor was very great and gave a good learning experience with his relevant project management experience. Xeng Yang, IT Specialist, Beautiful Creations & More  --  
3cef5f7.jpgThe training was very intense but covered with course material. It was more than I expected. Bernadette Gilliam, Operations/Technical Support Analyst , The Johns Hopkins Hospital  --  
04e7495.jpgI thought the class was very informative. The instructor did an excellent job breaking down each chapter to where it was easy to understand. I was also very impressed with his commitment to help us pass ever after the class is over. Taylor Mitchell, Business Management, AT&T  --  
user_icon22.pngExcellent training. Instructor was very knowledgeable and explained information in an understandable way Sandra Hamilton Allen, Sales Analyst , Alcon   --  
user_icon22.pngQuality Materials presented, Instructor very knowledgeable. Exceeded my expectations. Anthony Muldrow, Engineering Safety Manager, SNC-Lavalin  --  
Bryan.jpgThe training is a great introduction into the PMI mindset. Very informative and helpful Bryan Tamburro, Managing Partner, Arrakis Development LLC  --  
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