ISO 20000 IT Service Management Certification Training FAQs in Richmond, VA
How do I enroll for the online training?
You can enroll for this training on our website and make an online payment using any of the following options:
- Visa Credit or Debit Card
- American Express
Once payment is received, you will automatically receive a payment receipt and access information via email.
What are the modes of training offered for this Training course?
There are 3 modes of learning, namely Classroom which will be a face-to-face instructor led sessions, Live Virtual Instructor-led Training for those with a disadvantage to travel, and finally the self-paced e-Learning which you can take up anywhere, anytime.
What will I get along with this training?
You will have online access to e-learning and practice tests along with the training.
I’d like to learn more about this training program. Whom should I contact?
Visit our website and click the “Need Help &Support” link, and fill the form that appears on the page. Our customer staff will get in touch at the earliest possible. Alternatively, you can engage directly with our support team using the ‘Live Chat” feature to clarify all your queries.
What is covered under the 24/7 Support?
We offer 24/7 support through email, chat and calls. We also have a dedicated team that provides on-demand assistance through our community forum.
Do you provide money back guarantee for the training programs?
Yes. We do offer a money-back guarantee for many of our training programs. Please do visit our website to know about Money Back Guarantee .
Can I cancel a course? Do you provide 10% refund.
Yes, you can cancel the course, and the payments will made will be refunded after adjustments. Please do visit our website to know about Refunds Policy.
Will I get a Certificate for completing this course?
Yes, we offer course completion certificate after you successfully complete the training program .
Can I extend the access period?
Yes, you can extend the access period by paying an additional fee. Please raise a request via our Help and Support portal.
How do I schedule my exam?
For assistance in scheduling your exam, reach out to the sales consultant (inside sales manager) or raise a request with our support team..