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ITIL® Intermediate Operational Support and Analysis Certification Training Course in Houston, TX, United States

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Key Features

  • Complimentary 1year of High Quality E-Learning Access
  • Earn 16 Hours PDU (Training) Certificate
  • Peoplecert approved course content
  • 24x7 teaching assistance and support
  • Hard copy of the course Material
  • sample test papers
  • Exam Simulators
  • On-request revision session


ITIL® Intermediate Operational Support and Analysis Certification Training Schedule in Houston, TX


E-LEARNING

USD : 399.00   299.00

  • ITIL Operational Support and Analysis 90 Days E-Learning
  • Self paced online e-learning
  • Interactive audio-video lessons
  • Online Exam Simulator
  • ebook and study materials

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CORPORATE TRANING

  • Customized learning delivery model (digital material and/or instructor-led)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24x7 learner assistance and support

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ITIL® Intermediate Operational Support and Analysis Training Course Description in Houston, TX



Course Description Images Prepare for the ITIL Intermediate Operational Support and Analysis Certification Exam with full-time intensive training course from iCert Global in Houston, TX. We are an AXELOS Certified Partner for imparting ITIL Intermediate training and an Acquiros Accredited Training Organization (ATO) for ITIL Intermediate certification training worldwide.
Our expert trainer will ensure that your learning goals are achieved by attending our three days full-time, intensive training session. Our course content includes two simulated ITIL Intermediate Operational Support and Analysis (OSA) practice tests with 80 sample ITIL Intermediate OSA exam prep questions. Our AXELOS accredited courseware, interactive training by an industry expert with real-life case studies and two simulated tests will prepare you to clear the ITIL Intermediate OSA Exam on your first attempt.
Don’t miss this chance to fast track your career as an ITSM professional with a globally recognized ITIL Intermediate OSA certification that propels your career to greater heights.
Please fill-in the Enquiry Form on this page to know more about our upcoming ITIL Intermediate Operational Support and Analysis (OSA) certification training courses in Houston, TX and other cities across United States or call now on +1 (713)- 287-1213 / (713)-287-1214 or e-mail info (at) icertglobal (dot) com for more information on our upcoming ITIL certification training courses in Houston, TX.

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ITIL® Intermediate Operational Support and Analysis Training Course Agenda in Houston, TX



Course Overview

Operational Support and Analysis Qualification

The Operational Support and Analysis module is one of the ITIL Service Capability modules, and will be of interest to candidates wishing to gain a deep level of understanding of ITIL processes and roles, how they are implemented and how they interact.

Is it right for me?

As with any of the Intermediate modules, there is no mandatory requirement but two to four years professional experience working in IT Service Management is highly desirable.

The Operational Support and Analysis qualification would suit candidates in the following IT professions or areas:

Configuration Manager
Availability Manager
System Software
Applications Support
IT Operations Manager
Network Control and Operation
Database Administrator
Problem Manager
Network Support

We have provided this list as a guide only, and choices will depend on the candidate's individual career goals and objectives.

Why should I take it?

The modular structure of the Intermediate level allows candidates to develop an ITIL specialism. The Operational Support and Analysis module will help you to gain the technical level of knowledge and skills required for detailed execution and implementation of specific ITIL processes.

Lifecycle modules which would enhance your knowledge gained from this module are:
Continual Service Improvement (CSI)
Service Operation (SO)

You may also choose to use the qualification and credits and supplement them with additional modules to achieve ITIL Expert Level.






ITIL OSA Certification Training in iCertGlobal
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ITIL® Intermediate Operational Support and Analysis Exam and Certification in Houston, TX



To be eligible for the examination leading to  the ITIL Operational Support and Analysis Certificate, the candidate must fulfill the following requirements:

1. At least 30 contact hours (hours of instruction, excluding breaks, and not including summary review time) with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme

2. 2 to 4 years’ professional experience working in IT service management is highly desirable

3. Hold the ITI L Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications)

Certificate



PMP Certification Training in Houston, TX - FAQs



To be eligible for the examination leading to  the ITIL Operational Support and Analysis Certificate, the candidate must fulfill the following requirements:

1. At least 30 contact hours (hours of instruction, excluding breaks, and not including summary review time) with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme

2. 2 to 4 years’ professional experience working in IT service management is highly desirable

3. Hold the ITI L Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications)





Customer Reviews

user77.jpgGreat class, very informative. James Conklin, Project Manager, Harris Health System  --  
user88.jpgGreat PMP® Bootcamp. I had a great time taking this course. I took the course to prepare to sit for the CAPM® but may be able to sit for the PMP®. I learnt a lot was challenging. Great course. We need one more day. Content was very detailed. Karle Scroggins, Operations Coordinator, Harris Health System  --  
user99.jpgit was a great class. Lots of energy. And I enjoyed. John Denke, Project Manager , Boeing  --  
user10.jpgFantastic course to prepare for PMP® exam. Kevin Hambrice, Global Factory Sales & Marketing Manager, ABB  --  
user11.jpgAs a participant it was smooth sailing for me. Eric S. Tumlinson, Sr. Project Manager, Montco Oilfield Contractors, LLC  --  
user_icon22.pngTrainer was excellent. Shared good resources and good experiences. Khemoni Holmes, Project Manager, Harris Health System  --  
user_icon22.pngGood content and training. Dennis Glover, Project Manager, eProtex  --  
444.jpgI wanted to let you know that I took and passed the PMP exam. Thanks to iCert Global and especially my Cincinnati course instructor, who was an excellent teacher and helped me immensely. Steve Ditty, Executive Director, Cogent IBS  --  
295ca05.jpg Trainer was good. Trainer was very engaged and interacting. Very much satisfied with the training. Stefan Long, Owner, MAGMAX Group LLC  --  
3a73726.jpgI was pleasantly surprised at the quality of this training. Yomi was awesome as a trainer and working to make sure that we understood the concepts. Controlling Cost and Controlling Risk are the most complicated, but Yomi spent time after class working through questions to help others understand. This class also helped to change my perception of the PMP being this MONSTER to something that I can I can successfully do. Nancy Davis, Sr. Project Manager , GK Software USA, Inc  --  
John Eric.jpgGreat class with a lot of information and tips to prepare for the exam John Eric Nelson, Business Development Manager , WCA Waste  --  
Mark Butler.jpgIt was a great course, covered all the things that i ended up hitting road bumps on. I was the only one in the class, but the trainer was just as involved as if it had been a full class. Mark Butler, Project Manager, Starbucks Via Aerotek  --  
user_icon22.pngI was nervous about taking it online versus classroom; but I am actually glad I took it online. Instructor was very great and gave a good learning experience with his relevant project management experience. Xeng Yang, IT Specialist, Beautiful Creations & More  --  
3cef5f7.jpgThe training was very intense but covered with course material. It was more than I expected. Bernadette Gilliam, Operations/Technical Support Analyst , The Johns Hopkins Hospital  --  
04e7495.jpgI thought the class was very informative. The instructor did an excellent job breaking down each chapter to where it was easy to understand. I was also very impressed with his commitment to help us pass ever after the class is over. Taylor Mitchell, Business Management, AT&T  --  
user_icon22.pngExcellent training. Instructor was very knowledgeable and explained information in an understandable way Sandra Hamilton Allen, Sales Analyst , Alcon   --  
user_icon22.pngQuality Materials presented, Instructor very knowledgeable. Exceeded my expectations. Anthony Muldrow, Engineering Safety Manager, SNC-Lavalin  --  
Bryan.jpgThe training is a great introduction into the PMI mindset. Very informative and helpful Bryan Tamburro, Managing Partner, Arrakis Development LLC  --  
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