Agile Certified Practitioner Youngstown, OH

PMI-ACP Training Program Overview in Youngstown, OH

Your PMI-ACP Isn't a Certificate. It's What Separates

You're already running standups, sprints, and retrospectives - but your organization mistakes agile ceremonies for true agility. While you struggle to engage product owners, manage rigid scopes, and demonstrate real value delivery, Agile Certified professionals with the Project Management Institute Agile Certified Practitioner (PMI-ACP) credential are being hired as Scrum Masters and Agile Coaches at higher salaries. Leadership trusts certified experts over unrecognized practitioners, and your resume often gets overlooked without the PMI-ACP designation. This is more than a project management certification. Our PMI-ACP Training Course was built by battle-tested agile leaders who have transformed IT services, product teams, and digital initiatives in Youngstown, OH. It goes beyond rote learning of frameworks to show you how to implement adaptive agile management practices effectively - even in predominantly waterfall environments. Unlike programs that teach only Agile terminology, we develop real leadership capability: facilitating retrospectives that drive measurable change, defining a Definition of Done to prevent technical debt, and coaching teams through the transition from predictive to adaptive delivery. The PMI-ACP project management exam validates your knowledge - but the real value is leading your team with confidence and authority in real-world projects. Designed for working professionals, our program offers weekday evening and weekend batches, live interactive sessions, and recordings for flexible learning. You also get ready-to-use product backlog and sprint retrospective templates, Youngstown, OH case studies, 24/7 expert support, and step-by-step assistance with the PMI-ACP application - helping you avoid common pitfalls that derail certification.

PMI-ACP Training Course Highlights in Youngstown, OH

More Than a Course- It's Your Career Accelerator

PMI-Authorized Training Partner

Learn with confidence knowing your training program aligns with the official PMI standards and covers all seven agile methodologies required for the exam.

Taught by Multi-Methodology Experts

Unlock your potential with instructors who are PMI-ACP certified practitioners with hands-on experience in Scrum, Kanban, Lean, XP, and other adaptive frameworks.

Flexible Schedule

Aim for the PMI-ACP certification and choose a training schedule that fits your time as we offer weekday-evening, weekend only, or a full 4-days intensive bootcamp.

Performance-Focused Training

Master the concepts fast with 21-hours hands-on training and individualized performance feedback through 8+ full-length exam simulators.

Exhaustive Practice Materials

Get on top of your weaknesses with 1500+ tailor-made practice questions covering all agile knowledge areas and mock tests that mirror the real exam.

24x7 Expert Guidance & Support

Be worry-free as agile practitioners are available 24x7 to solve your doubts about Scrum, Kanban, XP, Lean, and adaptive practices at every turn.

Industry Applicability

The Agile Practice framework, a core component of the PMI-ACP Certification Training Program, is designed to enhance situational awareness and decision-making in complex environments. This framework emphasizes adaptive leadership, contextual understanding, and incremental improvement. Agile practices are increasingly adopted by organizations to respond to dynamic market conditions and customer needs.

Key aspects of the framework include value stream mapping, constraint-based management, and incremental delivery, which align with the principles of lean thinking and the Agile Manifesto. Effective application of the Agile Practice framework enables teams to identify and address inefficiencies, reducing waste and increasing overall value. In Youngstown, OH, industries such as manufacturing and healthcare are adopting Agile practices to improve efficiency, quality, and responsiveness to changing customer demands.

By applying Agile principles and practices, professionals can enhance their organizational effectiveness and contribute to improved business outcomes.

Corporate Training

Tailored programs for teams with enterprise support

Learning Models

Choose from digital or instructor-led training for a customized learning experience.

LMS Platform

Access an enterprise-grade Learning Management System built for scalability and security.

Pricing Options

Pick from flexible pricing plans that fit your team size and learning goals.

Performance Dashboards

Track progress with intuitive dashboards for individuals and teams.

24x7 Support

Get round-the-clock learner assistance whenever you need help.

Account Manager

Work with a dedicated account manager who ensures smooth delivery and support.

Ready to transform your team?

Get a custom quote for your organization's training needs.

Request Corporate Quote

Work Responsibilities

PMI-ACP certification holders are expected to possess a range of skills and knowledge in areas such as Agile principles, Agile leadership, and portfolio management. These professionals are responsible for supporting project teams in navigating complex environments and making informed decisions to ensure successful outcomes. To effectively perform these responsibilities, PMI-ACP certification holders must demonstrate expertise in Agile tools, techniques, and best practices.

Key skills include facilitation, negotiation, and conflict resolution, which enable teams to navigate complex environments and make informed decisions. Furthermore, certification holders must be familiar with Agile frameworks, such as Scrum and Kanban, to ensure effective project management and execution. In Youngstown, OH, professionals with PMI-ACP certification are in high demand across various industries, including manufacturing, healthcare, and finance.

By possessing the necessary skills and knowledge, certified professionals can take on leadership roles and support project teams in achieving successful outcomes.

Upcoming Schedule

Join the next batch that fits your timezone

Skills You Will Gain In Our PMI-ACP Training Program in Youngstown, OH

From Knowledge to Actionable Intelligence

Adaptive Planning

Stop creating detailed plans that get abandoned. Our Project Management Institute (PMI)-aligned Agile Certified Practitioner (PMI-ACP) program teaches iterative planning using rolling wave techniques, empirical process control, and commitment based on velocity and capacity - not guesswork.

Value-Driven Prioritization

Master backlog prioritization using business value, risk, and cost of delay. This ensures your team focuses on features that deliver real impact, a critical skill for any agile certified professional or anyone pursuing a project management certification.

Team Facilitation

Become effective at running ceremonies that produce real outcomes. You learn facilitation techniques for standups, planning, reviews, and retrospectives that drive continuous improvement instead of being checkbox rituals everyone resents.

Adaptive Leadership

Develop servant leadership skills to coach teams, remove impediments, and foster self-organizing environments. This is vital for anyone aiming to excel as an Agile Certified Practitioner or lead project management initiatives.

Continuous Improvement

Realize that every sprint can expose systemic problems or perpetuate dysfunction. You will understand real processes for identifying waste, implementing kaizen, and using metrics like cycle time and cumulative flow to drive meaningful change.

Cross-Functional Collaboration

Cut through the silos or watch your delivery velocity collapse. You will learn techniques for breaking down departmental barriers, facilitating effective communication between technical and business stakeholders, and creating truly cross-functional teams.

Who This Program Is For

Ideal Candidates for PMI-ACP Certification

Scrum Masters

Agile Coaches

Product Owners

Delivery Managers

Technical Leads

Project Managers Transitioning to Agile

If you work in adaptive environments and meet PMI's mandatory agile experience requirements across multiple methodologies, this program is engineered to get you certified.

Professional Credibility

Holding a PMI-ACP certification demonstrates a professional's expertise in Agile practices, knowledge of Agile principles, and ability to apply Agile frameworks in real-world situations. PMI-ACP certification is a benchmark of professional credibility, recognizing the holder's mastery of Agile principles, knowledge, and skills. To achieve PMI-ACP certification, professionals must demonstrate a thorough understanding of Agile practices, principles, and frameworks, as well as their application in complex environments.

Key areas of expertise include Agile project management, Agile leadership, and Agile portfolio management. Certified professionals are recognized as experts in Agile practices and are sought after by organizations for their expertise. In Youngstown, OH, employers recognize PMI-ACP certification as a mark of professional excellence and expertise in Agile practices.

By possessing PMI-ACP certification, professionals can enhance their career prospects, advance in their profession, and contribute to improved business outcomes.

PMI-ACP Certification Training Program Roadmap in Youngstown, OH

The Step-by-Step System for First-Attempt

Step 1: Secure Your Path

Choose your training modality & commit to genuine agile mastery.

Step 2: Master the Frameworks

Absorb the expert-led, 4-week PMI-ACP study plan covering all seven methodologies.

Step 3: Ace the Application

Get audit-proof, end-to-end PMI application support with properly documented agile experience.

Step 4: Find & Fix Flaws

Pinpoint weaknesses across knowledge areas with our 1500+ question bank.

Step 5: Conquer the Clock

Master exam pressure with full-length simulators that mirror the real PMI-ACP format.

Step 6: Execute & Pass

Walk in prepared across all agile methodologies and pass on your first attempt.

Step 7: Leverage Your Credential

Unlock Agile Coach, Scrum Master, and senior delivery roles with premium compensation.

1/7

Why get PMI-ACP-certified?

The Credential That Ends the Gatekeeping

Stop getting filtered out by HR bots

Get the agile leadership interviews your experience already deserves but your resume can't prove.

Unlock the higher salary bands

Gain access to bonus structures reserved for certified agile practitioners who can demonstrate multi-methodology expertise beyond just Scrum basics.

Transition from tactical execution to strategic leadership

Transition from being "the agile person nobody listens to" to a recognized adaptive leader with PMI validation and a seat at transformation decisions.

Eligibility and Pre-requisites

for PMI-ACP Certification

The PMI-ACP certification is globally respected precisely because it requires both breadth and depth - you need formal agile training, general project experience, AND specific agile project experience across multiple methodologies. PMI has established clear benchmarks to ensure every certified professional has a proven foundation in adaptive practices, not just theoretical knowledge. Here is the high-level breakdown of what you need to qualify.

Eligibility Criteria:

21 Hours of Formal Agile Training: A mandatory requirement that is fully satisfied by completing our PMI-Authorized training program.

General Project Experience: A minimum of 2,000 hours (approximately 12 months) of general project team experience working on project teams within the last 5 years.

Agile Project Experience: A minimum of 1,500 hours (approximately 8 months) working on agile project teams or with agile methodologies within the last 3 years. This must be IN ADDITION to the general project experience requirement.

Multi-Methodology Experience: Your agile hours should demonstrate experience across different agile approaches (Scrum, Kanban, Lean, XP, etc.) - not just one framework repeated.

For a comprehensive breakdown of how to document your hours properly and avoid common application mistakes, please refer to our detailed FAQ section.

Practical Application

The PMI-ACP Certification Training Program provides professionals with the necessary skills and knowledge to apply Agile practices in real-world situations. The program covers Agile principles, Agile leadership, and Agile frameworks, equipping professionals with the expertise to navigate complex environments and make informed decisions. To apply Agile practices effectively, professionals must be familiar with various Agile tools, techniques, and best practices.

Key areas of focus include Agile project management, Agile leadership, and Agile portfolio management. By mastering these skills, professionals can support project teams in achieving successful outcomes and contributing to improved business outcomes. In Youngstown, OH, professionals can apply the knowledge and skills gained from the PMI-ACP Certification Training Program to drive business improvement and enhance organizational effectiveness.

By adopting Agile practices, professionals can reduce waste, increase efficiency, and improve overall value.

Course Modules & Curriculum

Comprehensive modules covering all knowledge areas

Module 1 Agile Certification Preparation ▾

Lesson 1: Agile Fundamentals & Value-Driven Delivery

Master the PMI-ACP exam structure and scoring methodology while building a solid foundation in agile principles. Understand predictive vs adaptive approaches, the Agile Manifesto, and when agile delivers real value.

Lesson 2: Servant Leadership & Team Empowerment

Transform leadership from command-and-control to servant leadership. Learn to enable self-organizing teams, coach instead of direct, and remove impediments effectively.

Lesson 3: Stakeholder Engagement & Communication

Learn to manage changing requirements, expectations, and collaboration with stakeholders throughout iterative delivery.

Module 2 Scrum, Kanban & Core Frameworks ▾

Lesson 1: Scrum Framework Mastery

Master roles, events, and artifacts of Scrum. Learn sprint execution, Definition of Done, and handling real-world sprint challenges.

Lesson 2: Kanban Systems & Flow Optimization

Learn to visualize work, limit WIP, manage flow, measure throughput & cycle time, and optimize delivery pipelines.

Lesson 3: Lean Principles & Waste Elimination

Identify and eliminate waste. Apply value stream mapping and continuous improvement in agile environments.

Module 3 XP, Lean Startup & Adaptive Practices ▾

Lesson 1: Extreme Programming (XP) Technical Practices

Learn TDD, pair programming, continuous integration, refactoring, and sustainable pace engineering practices.

Lesson 2: Lean Startup & Validated Learning

Use build-measure-learn cycles, MVPs, and actionable metrics to minimize waste and make data-driven product decisions.

Lesson 3: Feature-Driven Development & Crystal Methods

Understand when alternative agile approaches outperform Scrum or Kanban and how to tailor methods to context.

Module 4 Agile Planning, Estimation & Metrics ▾

Lesson 1: Adaptive Planning & Release Management

Master release, iteration, and daily planning using progressive elaboration and empirical delivery patterns.

Lesson 2: Agile Estimation Techniques

Apply story points, t-shirt sizing, user story slicing, and estimation for distributed and evolving teams.

Lesson 3: Agile Metrics & Information Radiators

Use burndown/burnup charts, CFD, cycle time, lead time, and velocity to drive transparency and improvement.

Module 5 Value Delivery & Exam Mastery ▾

Lesson 1: Value Stream Optimization & Continuous Delivery

Optimize value flow, automate delivery pipelines, reduce batch sizes, and build rapid feedback loops.

Lesson 2: Agile Risk Management & Compliance

Use incremental delivery, spike solutions, set-based design, and adaptive controls to manage risk effectively.

Lesson 3: Exam Strategy & PMI-ACP Certification Readiness

Master scenario-based question strategies, eliminate distractors, and build confidence for final exam success.

PMI-ACP Certification & Exam FAQ

Find answers to common questions about our course and certification

What are the eligibility requirements for PMI-ACP certification? ▾

You need 21 hours of formal agile training, 2,000 hours of general project experience (about 12 months in the last 5 years), AND 1,500 hours of agile project experience (about 8 months using agile methods in the last 3 years). The agile hours must be IN ADDITION to the general hours. Most applications fail because candidates don't understand this distinction or can't properly document their agile experience across multiple methodologies.

How much does the PMI-ACP exam cost in Youngstown, OH? ▾

The exam costs $435 for non-members and $335 for PMI members. A PMI membership is $139. Do the math: become a member first. You'll save $100 on the exam fee immediately, and the membership pays for itself with additional savings on renewal fees and access to PMI resources.

How many questions are on the PMI-ACP exam and how long do I have? ▾

120 questions in 3 hours (180 minutes). You need roughly 90 seconds per question, which requires distinguishing between framework-specific practices and universal agile principles. Practice with full-length simulators to build both speed and accuracy across all methodology domains.

What is the passing score for PMI-ACP? ▾

PMI doesn't publish a specific passing score. The reality is you need to target approximately 70% correct across all domains. The exam doesn't tell you your score - you either pass or fail. Training should aim to get you comfortably above the passing threshold across all seven agile knowledge areas.

Can I take the PMI-ACP exam online or do I need to visit a testing center? ▾

You have options, but the online proctored exam is notoriously strict about environment requirements (clear workspace, flawless internet, webcam monitoring). Given the potential for technical disasters, we strongly recommend using a Pearson VUE testing center. They eliminate technical problems that can invalidate your exam.

What happens if I fail the PMI-ACP exam? ▾

Failing is frustrating, but not a dead end. You can retake the exam up to two more times within your one-year eligibility period (three total attempts). Extra coaching and simulator access should be used to identify exactly which agile knowledge areas need reinforcement for your next attempt.

How long is my PMI-ACP certification valid? ▾

Your certification is valid for three years. To maintain it, you need to earn 30 Professional Development Units (PDUs) - half the PMP requirement - over three years. You can earn PDUs through agile conferences, webinars, community participation, or creating agile content.

What study materials does PMI recommend for the exam? ▾

PMI points you to the Agile Practice Guide and references for all seven methodologies: Scrum Guide, Kanban book, Lean Software Development, Extreme Programming Explained, Crystal Clear, Feature-Driven Development, and Lean Startup. It's best to use a streamlined program that synthesizes exactly what PMI tests from these sources.

How do I document my 2,000 general hours and 1,500 agile hours? ▾

You must describe your project work using PMI's specific agile terminology and demonstrate experience across multiple agile practices, not just "I did Scrum for 18 months." You need to show experience with adaptive planning, iterative delivery, stakeholder engagement, team facilitation, and continuous improvement. Having your application reviewed before submission is crucial.

Can I use a calculator during the PMI-ACP exam? ▾

Yes, but only the basic on-screen calculator built into the exam software. You can't bring your own. The PMI-ACP has less calculation than the PMP, focusing more on scenario-based judgment about which agile practice to apply.

What are the seven domains covered in the PMI-ACP exam? ▾

The exam covers Agile Principles and Mindset (16%), Value-Driven Delivery (20%), Stakeholder Engagement (17%), Team Performance (16%), Adaptive Planning (12%), Problem Detection and Resolution (10%), and Continuous Improvement (9%). Value-Driven Delivery is weighted heaviest, so focus your study time there.

How soon can I schedule my exam after my application is approved? ▾

You can schedule it immediately. PMI gives you a one-year window from the approval date to take and pass the exam (up to three attempts). Scheduling it 2-3 weeks after training ends creates a hard deadline that prevents procrastination.

Do I need to renew my PMI membership to maintain PMI-ACP certification? ▾

No, but you should. The PMI-ACP renewal fee is $60 for members and $150 for non-members every three years. Renewing your membership annually at $139 saves you $90 on renewal alone, plus you get access to PMI resources that help you earn your PDUs.

What types of PDUs count toward PMI-ACP renewal? ▾

It's a mix of Education (courses, webinars, reading) and Giving Back (volunteering, mentoring, speaking, writing). You need a minimum of 30 PDUs total over three years with at least 15 in the Education category. They should demonstrate you're staying current with agile practices.

Can I apply for other PMI certifications if I already have PMI-ACP? ▾

Yes, but there are no shortcuts. Having a PMI-ACP doesn't waive the experience or education requirements for PMP, PgMP, or other PMI credentials. Each has its own distinct and mandatory set of prerequisites. However, your agile project hours CAN potentially count toward PMP's general project hours.

Skill Gap

The PMI-ACP Certification Training Program addresses a critical skill gap in the industry by providing professionals with the necessary expertise in Agile practices, principles, and frameworks. The program equips professionals with the knowledge and skills to navigate complex environments and make informed decisions. By addressing the skill gap, the PMI-ACP Certification Training Program enables professionals to bridge the gap between theory and practice, ensuring effective application of Agile practices in real-world situations.

Key areas of focus include Agile project management, Agile leadership, and Agile portfolio management. Certified professionals are better equipped to address the needs of customers, stakeholders, and organizations. In Youngstown, OH, the PMI-ACP Certification Training Program is essential for professionals seeking to enhance their career prospects and contribute to improved business outcomes.

By addressing the skill gap, certified professionals can increase their value to organizations, drive business improvement, and enhance organizational effectiveness.

Customer Testimonials

Hear from our successful graduates

★ ★ ★ ★ ★

Great class, very informative.

James Conklin

Project Manager, Harris Health System

★ ★ ★ ★ ★

Great PMP® Bootcamp. I had a great time taking this course. I took the course to prepare to sit for the CAPM® but may be able to sit for the PMP®. I learnt a lot was challenging. Great course. We need one more day. Content was very detailed.

Karle Scroggins

Operations Coordinator, Harris Health System

★ ★ ★ ★ ★

it was a great class. Lots of energy. And I enjoyed.

John Denke

Project Manager , Boeing

★ ★ ★ ★ ★

Fantastic course to prepare for PMP® exam.

Kevin Hambrice

Global Factory Sales & Marketing Manager, ABB

★ ★ ★ ★ ★

As a participant it was smooth sailing for me.

Eric S. Tumlinson

Sr. Project Manager, Montco Oilfield Contractors, LLC

★ ★ ★ ★ ★

Trainer was excellent. Shared good resources and good experiences.

Khemoni Holmes

Project Manager, Harris Health System

★ ★ ★ ★ ★

Good content and training.

Dennis Glover

Project Manager, eProtex

★ ★ ★ ★ ★

I wanted to let you know that I took and passed the PMP exam. Thanks to iCert Global and especially my Cincinnati course instructor, who was an excellent teacher and helped me immensely.

Steve Ditty

Executive Director, Cogent IBS

★ ★ ★ ★ ★

Trainer was good. Trainer was very engaged and interacting. Very much satisfied with the training.

Stefan Long

Owner, MAGMAX Group LLC

★ ★ ★ ★ ★

I was pleasantly surprised at the quality of this training. Yomi was awesome as a trainer and working to make sure that we understood the concepts. Controlling Cost and Controlling Risk are the most complicated, but Yomi spent time after class working through questions to help others understand. This class also helped to change my perception of the PMP being this MONSTER to something that I can I can successfully do.

Nancy Davis

Sr. Project Manager , GK Software USA, Inc

★ ★ ★ ★ ★

Great class with a lot of information and tips to prepare for the exam

John Eric Nelson

Business Development Manager , WCA Waste

★ ★ ★ ★ ★

It was a great course, covered all the things that i ended up hitting road bumps on. I was the only one in the class, but the trainer was just as involved as if it had been a full class.

Mark Butler

Project Manager, Starbucks Via Aerotek

★ ★ ★ ★ ★

I was nervous about taking it online versus classroom; but I am actually glad I took it online. Instructor was very great and gave a good learning experience with his relevant project management experience.

Xeng Yang

IT Specialist, Beautiful Creations & More

★ ★ ★ ★ ★

The training was very intense but covered with course material. It was more than I expected.

Bernadette Gilliam

Operations/Technical Support Analyst , The Johns Hopkins Hospital

★ ★ ★ ★ ★

I thought the class was very informative. The instructor did an excellent job breaking down each chapter to where it was easy to understand. I was also very impressed with his commitment to help us pass ever after the class is over.

Taylor Mitchell

Business Management, AT&T

★ ★ ★ ★ ★

Excellent training. Instructor was very knowledgeable and explained information in an understandable way

Sandra Hamilton Allen

Sales Analyst , Alcon

★ ★ ★ ★ ★

Quality Materials presented, Instructor very knowledgeable. Exceeded my expectations.

Anthony Muldrow

Engineering Safety Manager, SNC-Lavalin

★ ★ ★ ★ ★

The training is a great introduction into the PMI mindset. Very informative and helpful

Bryan Tamburro

Managing Partner, Arrakis Development LLC

Course & Support

Everything you need to know about our training options and support

How long does the training take to complete? ▾

Our PMI-ACP training course is built around a 4-week study plan tailored for working professionals. You can choose from weekend-only, weekday evening, or intensive 4-day bootcamp schedules. The core program includes 21 contact hours (meeting Project Management Institute requirements), with total preparation time including self-study and practice spanning 4?6 weeks.

What are the different training formats available? ▾

We offer three modalities to fit your learning style: E-Learning for self-paced study with full access to materials and simulators, Instructor-Led Live Class for interactive online learning with PMI-ACP certified practitioners, and Classroom Training for an immersive, in-person experience in Youngstown, OHwith hands-on agile simulations and networking.

Are the classes live or just pre-recorded videos? ▾

Our sessions are live and fully interactive. This is not a passive video course where someone reads slides at you. You will engage in real-time discussions, participate in agile simulation exercises, conduct retrospectives as a group, and have Q&A with practitioners who have actually implemented these frameworks in Youngstown, OH organizations?not just studied them academically.

What if a work commitment forces me to miss a scheduled class? ▾

Every session is recorded and available within 24 hours for review. You can also attend the same session in any other running batch at no additional cost, ensuring your project management certification preparation continues uninterrupted.

How flexible is the program if my schedule changes? ▾

Completely flexible. You can switch between different batches (e.g., from weekends to weekdays) or formats (online to in-person) at any time during your program without penalty or additional fees. We understand that working professionals face unpredictable demands, and we've built flexibility into the program structure.

Who are the instructors? ▾

Our instructors are Agile Certified practitioners with hands-on experience as Scrum Masters, Agile Coaches, and Delivery Leads in Youngstown, OH IT services and product companies. They bring real-world case studies, not just textbook examples.

What are the class sizes like? ▾

We maintain small batch sizes intentionally, typically 15-25 participants maximum. This ensures every participant gets personalized attention, has ample opportunity to interact with the instructor during simulations and exercises, and can ask framework-specific questions without competing for airtime in a massive class.

Is there a difference between the weekday and weekend batches? ▾

No. The PMI-approved curriculum, expert instructors, hands-on agile simulations, and practice materials are identical. The only difference is the schedule and pacing, designed to fit your professional life. Weekend batches typically run 6-8 hours on Saturdays and Sundays, while weekday batches run 2-3 hours in the evenings across multiple weeks.

Do I need any special software to attend? ▾

No. All you need is a standard web browser and a stable internet connection for our live online classes. All tools, agile templates, and resources are accessible through our learning portal. For in-class simulations, we use simple collaboration tools like virtual whiteboards?nothing that requires special software installation or licenses

Is this training valid for candidates outside Youngstown, OH? ▾

Yes. Our PMI-ACP certification course is accessible globally. Professionals from Youngstown, OH and even international locations have successfully completed the program and earned their certification.

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