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Sep 16, 2013 iCert
ITIL Service Operation Certification: Complete Guide & Prep

ITIL Service Operation Purpose of Service Operation: Purpose of Service Operation is to make sure services are delivered...

Sep 16, 2013
iCert Global 2367 0
Sep 16, 2013 iCert
Service Strategy Qualification: Key to ITSM Success & Growth

The Service Strategy module is one of the ITIL Service Lifecycle modules, and will be of interest to candidates looking ...

Sep 16, 2013
iCert Global 2185 0
Sep 13, 2013 iCert
CMMI certification improves process maturity and efficiency

CMMI is a proven approach to performance management with decades of results showing it works. Organizations using CMMI h...

Sep 13, 2013
iCert Global 3712 0
Sep 04, 2013 iCert
ITIL Qualification Scheme:Certification & Pathways Explained

ITIL Qualification Scheme The ITIL Qualifications scheme provides a modular approach to the ITIL framework, and is compr...

Sep 04, 2013
iCert Global 2390 0
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