Does this program provide the formal training necessary for the exam?

Yes. While not a hard requirement, our 40-hour program provides the structured, expert-led training that is the most efficient and guaranteed path to mastering the exam content.

How realistic are the 1500+ practice questions?

They are meticulously engineered to mirror the situational context, difficulty, and question style of the official ADM 201 exam. They test your judgment, not just your memory.

What's included in the exam simulator access?

You get unlimited access to our ADM 201 exam simulator for 3 months. It features 10+ full-length mock tests that mimic the exact timing and structure of the real exam.

What does lifetime access to course materials mean?

It means permanent access to our entire digital library?slides, configuration guides, and session recordings. Crucially, this includes all future curriculum updates following Salesforce's quarterly releases.

Can I retake the mock tests?

Yes. You have unlimited attempts on all mock tests. This allows you to benchmark your progress and build the mental stamina required for the 105-minute test.

Are the course materials kept up-to-date with Salesforce's changes?

Constantly. Our curriculum is rigorously maintained to align with the latest Lightning Experience and Salesforce release updates (Winter, Spring, Summer).

What is the study plan provided?

It's our proprietary, structured roadmap that breaks down the entire ADM 201 curriculum into manageable weekly goals, integrating live classes, self-study, and mock exams into a clear, logical system.

How long after the training should I take the exam?

Our advice is to schedule your exam for one week after the training ends. This prevents knowledge decay and maintains the high-intensity focus needed for a pass.

Do you provide hands-on guidance for setting up the Developer Org?

Yes. We provide clear, step-by-step guidance on setting up and navigating your free, secure Developer Org on Day 1, ensuring all lab work is conducted effectively.

What if Salesforce changes the exam content after my training?

Your lifetime access to our updated materials is your insurance. You will automatically receive all new and revised content reflecting the latest ADM 201 ECO.

What kind of support is there if I don't pass the exam?

Our support is unconditional. If you take our course and follow the plan but don't pass, we provide free re-training, including one-on-one coaching and simulator extension until you are certified.

How does the 100% money-back guarantee work?

It's simple. If you are not satisfied for any reason within the first 7 days, we refund your entire program fee. No clauses, no forms, no questions asked.

Can I get help from instructors outside of class hours?

Absolutely. You get 24/7 access to our certified expert support team via a dedicated Slack channel and email. You can post configuration questions and subject doubts anytime.

What do you mean by a pass guarantee?

It means we are fully invested in your result. If you attend the course, complete the practice requirements, and still don?t pass, we provide all the necessary re-training and support for free.

Is the money-back guarantee truly no questions asked?

Yes. This is an expression of our confidence in the quality and practical usefulness of our ADM 201 training program.

Who answers my configuration questions?a support agent or a certified administrator?

Your questions are always handled by a Salesforce Certified Administrator or Consultant. You get direct access to practitioners who can provide authoritative, configuration-level answers.

I'm stuck on a complex Sharing Rule scenario. Can I get one-on-one help?

Yes. You can schedule a dedicated, private session with an instructor to work through complex topics like Security, Sharing Rules, or Process Automation logic.

How does the 24/7 expert support work?

You will be added to a dedicated channel where you can post questions, screenshots of your configuration, and error messages, receiving prompt, detailed responses from our certified experts.

What is your ultimate commitment to my success?

Our commitment is to be your strategic partner until you are a certified, competent Salesforce Administrator. We provide the system, the tools, and the unwavering support.

What specific security features do you prioritize in the support?

We prioritize assistance on Organization-Wide Defaults (OWD) and the intricate logic of Sharing Rules, as these are the most common areas where real-world admins make critical, data-exposing mistakes.

Why is this course better than cheaper options in Sydney, New South Wales ?

Cheaper options are passive video dumps. We provide a complete, active system: live instruction from Sydney, New South Wales industry experts, a dedicated Developer Org, personalized feedback, and a dedicated team focused on your certification outcome.

Do you offer any career support after the training is over?

Yes. We provide crucial post-certification support, including resume and LinkedIn profile optimization, ensuring your new ADM 201 credential is used to attract recruiters effectively.

Will this training help my current job, even before I'm certified?

Absolutely. The program focuses on practical, implementable configuration. The skills in security setup, data management, and automation are tools you can use in your company's org immediately.

I am not from an IT background. Is this course for me?

Yes. The ADM 201 is highly suitable for Business Analysts, Operations staff, and Power Users. If you understand business processes, this course gives you the technical levers to implement solutions.

What is the value of the Salesforce Administrator certification in the Sydney, New South Wales job market?

It is one of the most in-demand technical credentials. It validates your foundational platform knowledge, making you eligible for mid-level admin and functional consultant roles with a high salary premium.

How is this different from self-study using Trailhead?

Trailhead is an unstructured resource library. We provide a live, curated, and expert-led learning experience that cuts out the noise and focuses your time only on the exam-critical and high-value concepts.

Is the ADM 201 certification globally recognized?

Yes. It is the global gold standard for foundational platform command, recognized by organizations worldwide. The credential holds the exact same weight whether earned in Sydney, New South Wales .

How does this course accelerate my career?

It bypasses the HR filter, validates your experience, makes you eligible for senior roles, and equips you with the technical language needed to design and implement scalable business solutions.

How does the resume and LinkedIn support work?

Our career services team will work with you to rephrase your job experience, highlighting your configuration achievements (e.g., Deployed Process Builder flows, Architected OWD changes) using industry-standard keywords.

What's the single biggest advantage of this program?

The focus on Security and Sharing. We ensure you master the most complex, high-stakes area of administration, making you the trusted expert who can prevent catastrophic data breaches.

What is the total cost of the program?

The cost depends on the format you choose (E-Learning, Instructor-Led Live, or Classroom). Please refer to our Choose Your Modality section for the exact, all-inclusive pricing.

Are there any hidden charges?

No. Our pricing is completely transparent. The fee you see is the fee you pay for the entire training program and all its inclusions.

Does the course fee include the ADM 201 exam fee?

No. The exam fee ($200 USD) is paid directly to Salesforce/Webassessor. Our fee covers the mandatory training, all support, and the exam preparation materials.

Do you offer any discounts for group enrollments?

Yes. We provide preferential pricing for private groups and corporate teams. Please use the Book a Corporate Consultation option for a custom quote.

What are the payment options? Do you offer EMIs?

Yes, we accept all major credit/debit cards, net banking, and UPI. We also offer flexible No-Cost EMI options through our payment partners to make the investment more manageable.

How do I enroll in the program?

Simply choose your preferred training format, click Enroll Now, and complete the secure payment process. You will get immediate access to the learning portal and materials.

What is your refund policy?

We offer a 100% money-back guarantee. If you are not satisfied for any reason within the first 7 days of the program start date, we will issue a full refund.

Can I get an invoice for corporate sponsorship?

Absolutely. We provide a GST-compliant invoice addressed to your company for reimbursement or direct sponsorship. Contact our support team to arrange this.

Is there a cost difference between online and classroom training?

Yes. The classroom training fee is higher as it includes the cost of the premium training facility, printed hard-copy materials, and all-inclusive amenities like lunch and refreshments.

What, exactly, is included in the program fee?

Your fee includes the 40-hour training, official curriculum materials, lifetime LMS access, 1500+ practice questions, 10+ mock exams, dedicated Developer Org access, and our comprehensive pass guarantee.

Salesforce Admin Course Sydney, New South Wales

Salesforce Administrator Certification Training Program Overview in Sydney, New South Wales

Your Salesforce Adminstrator Certification Isn't a Certificate. It's a Career Lever

Your organization relies on Salesforce to manage sales, service, and marketing pipelines, but system inefficiencies and inconsistent data slow operations. Salesforce Certified Administrators are the high-value experts who maintain platform stability, enforce security, and optimize processes. Without the credential, you remain just another user. Our Salesforce Certified Administrator (ADM 201) Training Program is designed by certified consultants who have managed Salesforce in high-volume Sydney, New South Wales enterprises, from Sydney, New South Wales startups to large financial institutions. You will master the platform's security model, data architecture, and automation tools - Flow and Process Builder - to deliver measurable business impact and cost efficiency. A resume listing Salesforce Certified Administrator immediately gains credibility. Internal promotions and opportunities, particularly in Sydney, New South Wales competitive IT sector, favor professionals who hold this certification. This course ensures you gain practical, deployable skills, not just exam knowledge. You'll receive hands-on practice in a dedicated Salesforce developer org, access to a proprietary question bank, and 24/7 expert support to tackle all critical concepts. Beyond passing the Salesforce Certified Administrator exam, you'll acquire the confidence and expertise to implement scalable, real-world solutions on the Salesforce Platform.

Salesforce Administrator Certification Training Course Highlights

More Than a Course - It's Your Career Accelerator

Official ADM 201 Focus

The entire curriculum is meticulously engineered to cover 100% of the official Administrator Certification Exam Content Outline, maximizing your study efficiency.

100% Hands-On Labs

Configuration is the job. Practice every essential task - from configuring Role Hierarchy to writing Validation Rules - in a dedicated, secure Developer Org.

Industry-Vetted Instructors

Learn directly from certified Salesforce Consultants with 5+ years of experience maintaining large, complex production orgs in the Sydney, New South Wales market.

Performance-Focused Training

Master the concepts fast with 40 hours of focused, interactive training and individualized performance feedback through 10+ exam simulators.

Exhaustive Practice Materials

Cut through the noise with 1500+ tailor-made exam-style questions and full-length mock tests engineered to mimic the complexity and situational nature of the official exam.

24x7 Expert Guidance & Support

Be worry-free as certified administrators are available 24/7 to resolve your configuration issues and subject matter doubts outside of class hours.

Career Relevance

Salesforce Certified Administrator (ADM 201) Training Program is a crucial credential for professionals seeking to excel in CRM and business operations. By mastering Salesforce platform and automation features, administrators can streamline business processes, enhance data management, and drive operational efficiency. Effective administrators leverage Salesforce platform's features such as Process Builder, Flow Designer, and Apex to create complex automation workflows that integrate with CRM systems.

These workflows enable organizations to respond quickly to changing market conditions and customer needs. By automating repetitive tasks, administrators can free up resources for strategic initiatives. In Sydney, New South Wales's fast-paced business environment, CRM administrators with Salesforce expertise can make a significant impact on organizational performance.

By optimizing business processes and improving data accuracy, administrators can help drive business growth and revenue expansion.

Corporate Training

Tailored programs for teams with enterprise support

Learning Models

Choose from digital or instructor-led training for a customized learning experience.

LMS Platform

Access an enterprise-grade Learning Management System built for scalability and security.

Pricing Options

Pick from flexible pricing plans that fit your team size and learning goals.

Performance Dashboards

Track progress with intuitive dashboards for individuals and teams.

24x7 Support

Get round-the-clock learner assistance whenever you need help.

Account Manager

Work with a dedicated account manager who ensures smooth delivery and support.

Ready to transform your team?

Get a custom quote for your organization's training needs.

Request Corporate Quote

Practical Application

Upon completing the Salesforce Certified Administrator (ADM 201) Training Program, professionals can apply their skills to real-world scenarios, implementing effective CRM solutions for their organizations. By mastering Salesforce platform's features, administrators can create custom applications, configure user interfaces, and integrate with external systems. Administrators use Salesforce platform's tools, such as Setup Audit Trail and Field-Level Security, to monitor and control access to sensitive data.

These tools enable administrators to ensure data integrity, comply with regulatory requirements, and maintain data security best practices. By leveraging Salesforce platform's features, administrators can design and implement robust data management strategies. In a typical business setting, CRM administrators with Salesforce expertise can implement and manage custom solutions, such as quote-to-cash processes, sales forecasting, and customer service workflows.

By streamlining business operations, administrators can enhance customer satisfaction, drive sales growth, and improve overall business performance.

Upcoming Schedule

Join the next batch that fits your timezone

Skills You Will Gain In Our Salesforce Certified Administrator Training Program

From Knowledge to Actionable Intelligence

Security Model Mastery

Go beyond Profiles. Learn to architect a scalable security and sharing model using Role Hierarchy, OWDs, and Sharing Rules that ensures compliance and prevents data leakage.

Declarative Automation

Stop relying on outdated Workflow Rules. Master Process Builder and the fundamentals of Lightning Flow to automate complex, multi-step business logic without writing code.

Data Quality & Management

Get a grip on your data integrity. Implement Validation Rules and Duplicate Management. Master the Data Loader for efficient imports, exports, and mass updates - a critical operational skill.

Reporting & Dashboards

Turn data noise into signal. Design custom reports (Summary, Matrix), use formulas, and build dynamic dashboards that provide executive stakeholders with actionable, real-time insights.

User Interface Customization

Design an interface that users actually adopt. Master the use of Lightning App Builder, Page Layouts, Record Types, and Custom Fields to align the UI with business processes.

Application Lifecycle Management (ALM) Basics

Learn the messy reality of deployment. Understand the safe use of Sandboxes and Change Sets to manage configuration changes and move them to production without causing system failures.

Who This Program Is For

Ideal Candidates for Salesforce Administrator Certification

Junior / Aspiring Salesforce Administrators

Business Analysts

IT Support Staff

Sales / Service Operations Professionals

If you lead projects, manage users, or configure the Salesforce platform in any capacity, this program is engineered to make you a Salesforce Certified Administrator - the expert who ensures the platform's health and effectiveness.

Skill Development

The Salesforce Certified Administrator (ADM 201) Training Program equips professionals with the skills necessary to design, implement, and manage Salesforce CRM solutions. By mastering Salesforce platform's automation features, administrators can create complex workflows, integrate with external systems, and drive business process optimization. Administrators learn to develop and deploy Apex classes, triggers, and controllers to extend Salesforce platform's functionality.

They also master the art of creating and managing custom objects, fields, and relationships to meet specific business needs. By leveraging Salesforce platform's features, administrators can design and implement scalable and efficient CRM solutions. In Sydney's business community, professionals with Salesforce expertise can leverage their skills to drive business growth, improve customer satisfaction, and enhance operational efficiency.

By staying up-to-date with the latest Salesforce platform features and releases, administrators can expand their skillset and take on more complex projects and responsibilities.

Salesforce Administrator Certification Training Program Roadmap in Sydney, New South Wales

The Step-by-Step System for First-Attempt Success

Step 1: Secure Your Path

Enroll, choose your modality, and gain immediate access to the 1500+ question prep engine.

Step 2: Master the Architecture

Complete the expert-led, 40-hour training, focusing intensely on the security and data model domains.

Step 3: Pinpoint & Crush Weakness

Execute a minimum of 5 full-length mock exams. Use the performance analytics to zero in on your lowest-scoring modules.

Step 4: Practice and Automate

Spend dedicated lab time building Validation Rules, Sharing Rules, and Process Builder flows in your Developer Org.

Step 5: Conquer the Clock

Master exam pressure with full-length simulators that replicate the situational question style and timing of the real test.

Step 6: Execute & Pass

Walk in prepared and pass the Salesforce Certified Administrator (ADM 201) exam on your first, confident attempt.

Step 7: Leverage Your Credential

Update your resume and LinkedIn. You are now the certified expert eligible for specialist and mid-level roles with a higher salary band.

1/7

Why get Salesforce Administrator ADM 201 certified?

The Credential That Ends the Gatekeeping

Stop getting filtered out by HR systems

Stop getting filtered out by HR systems scanning for the non-negotiable Salesforce ADM 201 keyword in Sydney, New South Wales.

Unlock mid-level salary bands

Unlock the Mid-Level Salary Bands and bonus structures that are reserved for professionals who can prove platform technical command.

Transition from Reactive Fixer to Strategic Architect

Gain the authority to design and implement business process improvements.

Eligibility and Pre-requisites

For Salesforce Admin Certification

The Salesforce ADM 201 certification validates foundational but critical platform expertise. While there are no strict prerequisites, success requires practical exposure and hands-on familiarity. Here's a breakdown of what you need to prepare effectively.

Eligibility Criteria:

Recommended Experience: Salesforce recommends at least six months of hands-on experience as a Salesforce Administrator. This course is not intended for those who have never logged into the platform.

Formal Training: Completion of a comprehensive program covering the full ADM 201 Exam Content Outline, like ours, is the fastest and most effective way to gain exam readiness and configuration fluency.

Technical Focus: A basic understanding of database concepts - objects, fields, and relationships - is necessary, as the exam emphasizes the data and security architecture of the Salesforce platform.

Growth

Review the eligibility criteria and prerequisites for this certification before you enroll

The Salesforce Certified Administrator (ADM 201) Training Program offers professionals a pathway to career growth and advancement in the CRM industry. By mastering Salesforce platform's features and automation capabilities, administrators can take on leadership roles, drive business process innovation, and contribute to organizational growth.

As professionals progress in their careers, they can assume responsibilities such as leading CRM implementation projects, developing and implementing custom solutions, and mentoring junior administrators. By staying current with the latest Salesforce platform features and releases, administrators can expand their skillset and take on more complex projects and responsibilities.

In Sydney's business environment, professionals with Salesforce expertise can pursue roles such as Senior Administrator, CRM Manager, or Technical Lead. By leveraging their skills and experience, administrators can drive business growth, improve operational efficiency, and contribute to organizational success.

Course Modules & Curriculum

Comprehensive modules covering all knowledge areas

Module 1 Organization Setup & Security ▾

Lesson 1: Salesforce Fundamentals and Organization Settings

Gain a solid foundation in the Salesforce Platform by mastering organizational settings such as currency, locales, fiscal year, and edition differences. This knowledge is critical for anyone preparing for the Salesforce Certified Administrator exam.

Lesson 2: Security and Access Control

Security is non-negotiable. Learn to configure Profiles, Permission Sets, and User Licenses, as well as login hours, IP restrictions, and password policies. These skills ensure compliance and platform integrity for Salesforce Certified Administrator Certification.

Lesson 3: The Sharing Model (OWD, Hierarchy, Rules)

Architect a scalable Salesforce security model by mastering Organization-Wide Defaults (OWD), Role Hierarchy, and Sharing Rules. Implement Manual Sharing to provide controlled data access, a key skill tested in the Salesforce Certified Administrator Exam.

Module 2 User Interface & Customization ▾

Lesson 1: User Management and Setup

Learn to efficiently create, deactivate, and manage users while understanding different license types and authentication methods. These skills are essential for Salesforce Certified Administrators and directly relevant to the exam.

Lesson 2: Customization: Objects, Fields, and Relationships

Master the core data model. Design and implement custom objects, fields, and different relationship types (Lookup vs. Master-Detail), and understand the impact of field types on platform behavior.

Lesson 3: User Interface and Page Layouts

Create a professional user experience by configuring Record Types, Page Layouts, and customizing navigation using Lightning App Builder. These customization skills are vital for maintaining efficiency and compliance on the Salesforce Platform.

Module 3 Data Management & Validation ▾

Lesson 1: Data Quality and Validation Rules

Ensure clean, reliable data in Salesforce by mastering Validation Rules and Duplicate Management. These skills form a key part of the Salesforce Certified Administrator Exam.

Lesson 2: Data Import, Export, and Maintenance

Learn to manage large data sets efficiently using the Data Import Wizard and Data Loader. Master insert, update, upsert, and delete operations to maintain data integrity - a critical skill for certification.

Lesson 3: Formulas, Roll-Up Summaries, and Field Types

Gain proficiency with formula fields, Roll-Up Summary Fields, and understand the nuances of Master-Detail relationships. These capabilities are vital for creating actionable reports and automations.

Module 4 Process Automation & Analytics ▾

Lesson 1: Workflow Rules and Process Builder

Master automation on the Salesforce Platform by understanding the differences between Workflow Rules and Process Builder. Implement immediate and time-based actions, field updates, and email alerts - essential skills for the Salesforce Certified Administrator Exam.

Lesson 2: Lightning Flow Fundamentals

Get a foundational understanding of Lightning Flow for automating multi-step business logic that is too complex for Process Builder, preparing you for advanced platform automation.

Lesson 3: Reporting and Dashboards

Transform raw data into actionable insights by building Custom, Summary, and Matrix Reports. Design dynamic Dashboards that support informed decision-making, a core focus for Salesforce Certification Courses.

Module 5 Sales & Service Cloud and Exam Readiness ▾

Lesson 1: Sales Cloud and Lead Management

Gain practical expertise in Sales Cloud by customizing the Lead-to-Opportunity process, sales stages, and forecasting. Configure Web-to-Lead to automate lead capture, a key skill tested in the Salesforce Certified Administrator Exam.

Lesson 2: Service Cloud and Case Management

Master Service Cloud features, including Case Management, assignment rules, Web-to-Case, and Email-to-Case. These capabilities ensure smooth customer support workflows and are essential for Salesforce Certified Administrator Certification.

Lesson 3: Application Lifecycle and Exam Strategy

Review the use of Sandboxes and Change Sets for deployment. Consolidate knowledge and develop a disciplined test-taking strategy specifically for ADM 201 situational questions.

Salesforce Administrator (ADM 201) Certification & Exam FAQ

Find answers to common questions about our course and certification

What are the eligibility requirements for the Salesforce Administrator exam? ▾

Salesforce recommends six months of hands-on experience as a Salesforce Certified Administrator, along with practical platform knowledge. Attempting the Salesforce Certified Administrator Exam without this foundation is not advised.

How much does the Salesforce Administrator exam cost? ▾

The exam registration fee is $200 USD. If you require a retake, the fee is $100 USD. Save money by preparing properly for a first-attempt pass.

How many questions are on the ADM 201 exam and how long do I have? ▾

The exam consists of 60 multiple-choice questions. You are given 105 minutes (1 hour and 45 minutes) to complete the test. Practice with simulators builds critical time-management skills.

What is the passing score for the Salesforce Administrator exam? ▾

The passing score for ADM 201 is 65%. Deep knowledge of topics like security, automation, and customization is essential to succeed.

Can I take the exam online or do I need to visit a testing center? ▾

You can take the exam either at a Kryterion testing center (available in major cities like Mumbai, Hyderabad, Chennai) or via an online proctored exam. Testing centers are recommended to avoid technical failures common with online proctoring.

Is the exam still focused on the classic Salesforce interface? ▾

No. The exam has fully shifted to the Lightning Experience. All curriculum, labs, and mock exams focus exclusively on the current Lightning interface.

How long is my Salesforce Administrator certification valid? ▾

The Salesforce Certified Administrator Certification is valid for one year. Maintenance requires completion of a mandatory online Trailhead module annually.

What happens if I fail the Salesforce Administrator exam? ▾

Failing is a setback. You must wait 24 hours before you can register for a retake. Our program is designed for first-attempt success, and free re-training is provided if you don't pass.

Do I need to be a developer to understand the automation section of the exam? ▾

No. The exam covers declarative automation only: Workflow Rules, Process Builder, and the fundamentals of Flow. You are tested on clicks, not code, but must understand proper use cases and limitations.

How do I get hands-on experience before the exam? ▾

Our program provides access to a secure Salesforce Developer Org for all lab exercises, customization, and automation practice, ensuring practical experience before attempting the exam.

What is the most heavily weighted topic on the ADM 201 exam? ▾

Security and Access Control is typically the heaviest weighted domain (around 20%). You are tested on the correct use of Profiles, Permission Sets, OWDs, and Sharing Rules - a critical real-world skill.

How quickly can I schedule my exam after the training is complete? ▾

Schedule your exam immediately via Webassessor. Attempting the Salesforce Certified Administrator Exam one week after training helps maintain learning momentum.

What is a "Record Type" and how is it used on the platform? ▾

A Record Type allows different Page Layouts and Picklist Values for different user Profiles. It's a core tool for customizing the UI and business processes based on the user's role.

What deployment tools does the ADM 201 exam cover? ▾

The exam covers Sandboxes (developer, partial, full) and Change Sets. You must understand their purpose and the correct steps for moving metadata from a test environment to production.

Is this certification recognized globally and by major companies in Sydney, New South Wales? ▾

Yes. The Salesforce Certified Administrator credential is globally recognized and highly valued in Sydney, New South Wales IT companies like TCS, Infosys, Cognizant, and other enterprises using Salesforce.

Work Responsibilities

As a Salesforce Certified Administrator (ADM 201), professionals are responsible for designing, implementing, and managing CRM solutions that meet specific business needs. By mastering Salesforce platform's features and automation capabilities, administrators can drive business process optimization, enhance data management, and improve customer satisfaction. Administrators use Salesforce platform's tools, such as Data Import Wizard and Data Export Wizard, to manage data quality, integrity, and security.

They also develop and deploy custom applications, such as sales forecasting and customer service workflows, to drive business growth and operational efficiency. By leveraging Salesforce platform's features, administrators can ensure data accuracy, compliance, and security. In a typical business setting, CRM administrators with Salesforce expertise can work closely with stakeholders, including sales, marketing, and customer service teams, to develop and implement CRM solutions that meet specific business needs.

By staying current with the latest Salesforce platform features and releases, administrators can expand their skillset and take on more complex projects and responsibilities.

Customer Testimonials

Hear from our successful graduates

★ ★ ★ ★ ★

Detailed discussion with case studies and examples made the training more helpful.

Shivaji Digal

Consultant , Polaris Financial Technology

★ ★ ★ ★ ★

Excellent training, excellent faculty and a good training experience.

Rajib Roy

L4, Brocade

★ ★ ★ ★ ★

It was a great pleasure and privilege with this kind of training.

Dipika Singh

Marketing Manager, QS Advisiory.

★ ★ ★ ★ ★

iCertGlobal team is very friendly and helped me at every step in acquiring my ITIL Expert Certification. Special Thanks to the Trainer for simplifying complex topics and helping us understand the concepts easily. Thanks to the Sales Team for supporting me whenever I required their help, even if it was out of offices time or their weekly offs.

Ramchandra Salvi

Assistant Consultant, Tata Consultancy Services

★ ★ ★ ★ ★

though it was my first training for any certification, I found it very easy to understand each and every step.

Ronil Sinha

Network Engineer, Nokia Siemens Networks.

Course & Support

Everything you need to know about our training options and support

How long does the training take to complete? ▾

The entire program is a focused 40-hour session, built around a study plan delivered over 5-6 weekends or 8-10 weekday evenings to fit your working schedule.

What are the different training formats available? ▾

We offer three modalities: E-Learning for self-paced study, Instructor-Led Live Class for interactive online learning, and Classroom Training for an immersive, in-person experience.

Are the classes live or just pre-recorded videos? ▾

Our sessions are live and fully interactive. This is not a passive video course. You engage in real-time Q&A, breakout sessions, and configuration challenges with the instructor.

What if a work commitment forces me to miss a scheduled class? ▾

You won't fall behind. Every session is recorded and available within 24 hours. You also have the flexibility to attend the same missed session in any other running batch at no extra cost.

How flexible is the program if my schedule changes unexpectedly? ▾

Completely flexible. You can switch between different batches (e.g., weekends to weekdays) or formats (online to in-person) at any time during your program without any financial penalty.

Who are the instructors? ▾

Our instructors are certified, practicing Salesforce Consultants and Administrators with current industry experience who bring real-world problem-solving into the classroom.

What are the class sizes like? ▾

We maintain small batch sizes intentionally. This ensures every participant gets personalized attention and ample opportunity to interact with the instructor on their specific configuration doubts.

Is there a difference between the weekday and weekend batches? ▾

No. The ADM 201 curriculum, the certified expert instructors, and the hands-on labs are identical. Only the schedule is changed to suit your professional availability.

Do I need any special software to attend? ▾

No. All you need is a standard web browser and a stable internet connection for our live online classes. All platform configuration is done on the free Developer Org we provide.

Is this training valid for candidates outside major metro cities in Sydney, New South Wales ? ▾

Yes. Our Instructor-Led Live Classes and E-Learning programs are accessible globally. The ADM 201 certification is a global standard.

Salesforce Admin Training in Other Cities

Explore Salesforce Admin Our PMP certification training is available in a city near you

Adelaide, South Australia Brisbane, Queensland Canberra, Australian Capital Territory Melbourne, Victoria Perth, Western Australia Sydney, New South Wales