You're managing outdated systems with spreadsheets and email threads, trying to glue processes together. The business needs a unified platform, and the solution is Salesforce. This program prepares you for Salesforce Admin Certification and Platform App Builder exams while equipping you with the practical expertise to solve complex enterprise challenges. It goes beyond memorizing exam dumps, offering instruction built by certified Salesforce Architects and Consultants who have implemented Salesforce in large-scale Birmingham, England enterprises and high-growth SaaS startups. This course teaches Admin fundamentals, security, and user management as the foundation for building robust, custom applications. You will learn to design automated workflows using Flow and Process Builder, configure business rules, and implement declarative automation that transforms basic configurations into smart business applications. All training happens in dedicated Salesforce developer orgs, giving you hands-on experience to build scalable solutions that perform in high-volume, 24x7 operational environments. By completing the program, you not only gain the confidence to pass the Salesforce Admin Exam and Platform App Builder Certification, but also acquire practical skills that are immediately applicable to your current job. You will understand how to optimize data access, design efficient reporting, and deploy automation to streamline business processes, addressing the pain points that slow sales, frustrate managers, and burden IT teams. The course also prepares you for real-world scenarios often asked in Salesforce Admin interview questions. From security configuration to multi-stage automation and app customization, you will be able to demonstrate your proficiency to employers and secure Salesforce Admin jobs. In addition, the program clarifies Salesforce Admin Certification Cost and covers common Salesforce Admin Certification Questions, helping you plan your certification journey strategically. Beyond exam readiness, this training accelerates your career by teaching you how to design and deploy enterprise-grade Salesforce applications. You will gain the expertise to move from a functional contributor to a strategic consultant capable of leading Salesforce initiatives, driving operational efficiency, and creating tangible business value. This combination of practical skills, hands-on experience, and certification readiness ensures you stand out in resumes, interviews, and high-value roles across enterprises and startups.
Salesforce Admin & App Builder Training Program Overview
Salesforce Admin & App Builder Training Course Highlights
More Than a Course - It's Your Career Accelerator
Dual-Certification Focus
Master the material for both the Salesforce Administrator (ADM 201) and Platform App Builder exams, maximizing your credential ROI.
100% Hands-On Labs
Gain practical experience with declarative automation (Flow), security models, and custom objects in a dedicated Developer Org. Configuration is easy; building effective solutions is not.
Industry-Vetted Instructors
Learn directly from certified Salesforce Consultants with deep experience implementing the platform for major Birmingham, England businesses in Financial, IT, and Services sectors.
Comprehensive Practice Engine
Access 1500+ exam-style questions, flashcards, and full-length mock tests engineered to mimic the complexity and situational nature of the official exams.
Advanced Automation Mastery
Dedicate significant time to mastering Lightning Flow for complex, multi-step business process automation - the true high-value skill beyond basic Workflow Rules.
24x7 Expert Guidance & Support
Get round-the-clock technical and subject-matter assistance from certified experts. Never get stuck on a configuration problem or exam question.
Upcoming Schedule
Why get Salesforce Admin & App Builder certified?
The Credential That Ends the Gatekeeping
Stop getting filtered out by recruiters
Dual-certification on the world's #1 CRM platform is a non-negotiable senior-level keyword.
Unlock the Consultant Path
Validate both your administrative control and your ability to design and build custom applications, justifying a higher pay band.
Transition from Executor to Architect
Gain the technical credibility to influence platform strategy and move from simple configuration tasks to strategic, high-impact solution design.
Who This Program Is For
This certification training is ideal for:
Business Analysts
IT Administrators
Project Coordinators/Team Leads
Sales/Service Operations Professionals
Junior Developers
If you are a motivated professional who is tired of being limited by legacy systems, this program is the path to becoming the certified Salesforce authority your organization needs.
Work Responsibilities
The Salesforce Administrator and App Builder course is designed to cater to the needs of businesses operating in a variety of sectors, from finance and banking to healthcare and education. By mastering the skills and knowledge imparted in this course, learners will be able to develop customized solutions that meet the unique needs of their organization. In Birmingham, England, this expertise will be invaluable in a city known for its thriving business community and entrepreneurial spirit.
The Salesforce platform is widely adopted across industries, and this course will equip learners with the skills to leverage its full potential. By understanding how to design, build, and implement efficient CRM workflows, participants will be able to drive business growth and improve customer satisfaction. Whether working in a large corporation or a small startup, this course will provide learners with the knowledge and skills required to succeed in today's fast-paced business environment.
In this course, students will develop a comprehensive understanding of the Salesforce platform and its various features, including workflows, approvals, and automation. By mastering the art of automation, learners will be able to reduce manual errors, enhance user experience, and drive business growth. Whether working in a sales, marketing, or customer service role, this course will equip students with the skills to succeed in a rapidly changing business landscape.
Eligibility and Prerequisites
The Salesforce dual-certification path demands commitment, but the barrier to entry is manageable. Unlike other credentials, Salesforce focuses on practical exposure.
Formal Training: While not strictly mandatory, our 40-hour program satisfies the knowledge requirements and is the fastest path to exam readiness.
Experience (Recommended): Salesforce officially recommends six months of hands-on experience as a Salesforce Administrator for the ADM 201 exam and one to two years of experience as an Admin and participation in building custom apps for the Platform App Builder.
Order of Exams: You must pass the Salesforce Certified Administrator exam first to ensure you have the required foundation before attempting the Platform App Builder exam. Our program trains you for both simultaneously.
Skill Development
As a Salesforce Administrator and App Builder, participants will be responsible for designing, building, and implementing efficient CRM workflows. This involves working closely with stakeholders to understand business requirements and developing tailored solutions to meet their needs. In Birmingham, England, this expertise will be highly sought after, particularly in industries such as finance, healthcare, and education.
In this role, learners will be responsible for configuring and deploying custom apps, workflows, and approval processes. They will also need to evaluate the effectiveness of automation solutions and implement best practices in CRM workflow automation. By mastering the skills and knowledge imparted in this course, participants will be able to drive business growth, improve customer satisfaction, and reduce manual errors.
Through this course, students will develop a deep understanding of the Salesforce platform and its various features, including workflows, approvals, and automation. By applying theoretical knowledge in practical scenarios, learners will be able to develop tailored solutions to complex business problems. As a result, participants will be able to make data-driven decisions and drive business success.
Skills You Will Gain In Our Salesforce Admin & App Builder Training Program
Security Model Implementation
Go beyond profiles and permission sets. Learn to architect a scalable security model that adheres to strict compliance needs, preventing data leaks and ensuring least-privilege access.
Declarative Automation (Flow)
Stop relying on code. Master the Flow Builder to create complex, multi-step business logic - including screen flows, record-triggered flows, and schedule-triggered flows - that previously required Apex.
Custom Application Design
Develop a strategic approach to extending the platform. Learn to design custom objects, fields, and relationships that correctly model complex, real-world business data, not just simple lists.
Data Quality & Management
Implement validation rules, duplicate management, and data import/export strategies that ensure data integrity - a non-negotiable in any functional CRM.
Reporting & Dashboards
Turn data noise into clear signal. Design custom reports, matrix reports, and dynamic dashboards that give executive stakeholders the right information to make timely, data-driven decisions.
Application Lifecycle Management (ALM)
Master the use of sandboxes and change sets to manage customizations and move code/configuration between environments without crashing your Production instance.
Course Modules & Curriculum
Core Fundamentals & Security
Lesson 1: Introduction to Salesforce and the Data Model
Learn Salesforce architecture and core objects like Accounts, Contacts, and Leads. Understand standard vs. custom fields, a must-know for Salesforce Admin Certification.
Lesson 2: Security, Access, and Sharing
Architect a scalable security framework. Deep dive into Profiles, Permission Sets, Role Hierarchy, and Organization-Wide Defaults (OWD). Learn how to implement data access using Sharing Rules and Manual Sharing - this is where non-certified admins fail.
Lesson 3: User Administration & Interface
Manage users, licenses, and passwords efficiently. Customize the interface with Lightning App Builder, page layouts, and record types to boost adoption and qualify for Salesforce Admin jobs. Know the Salesforce Admin Certification Cost while building practical expertise.
Configuration & Automation
Lesson 1: Data Management and Validation
Learn to maintain data integrity in Salesforce using validation rules, the Data Import Wizard, and Data Loader. Manage large datasets efficiently, a key skill for Salesforce Admin Certification and real-world Salesforce Admin jobs.
Lesson 2: Simple Automation and Process Builder
Understand the difference between Workflow Rules and Process Builder, and implement immediate and time-based actions, email alerts, and field updates. Mastering declarative automation prepares you for Salesforce Admin Exam scenarios and Salesforce Admin interview questions.
Lesson 3: Mastering Lightning Flow
Dive into Flow Builder to create complex screen flows, record-triggered flows, and schedule-triggered flows. Automate multi-step business logic without Apex code, enhancing your hands-on expertise for Salesforce Admin Certification Questions and high-value Salesforce Admin jobs.
App Builder Essentials & Reports
Lesson 1: Designing Custom Applications
Learn to design scalable Salesforce applications by creating custom objects, fields, and tab sets. Define relationships using Lookup and Master-Detail, and leverage Schema Builder for visual data modeling. These skills are critical for passing the Salesforce Admin Exam and mastering Salesforce Admin Certification Questions.
Lesson 2: Reporting, Dashboards, and Analytics
Build actionable reports and dashboards, including Summary and Matrix reports with formulas, to deliver insights to executives. This practical expertise enhances your resume for Salesforce Admin jobs and is a key focus of Salesforce Admin Certification preparation.
Lesson 3: Deployment and ALM Fundamentals
Understand the Application Lifecycle in Salesforce. Use sandboxes (Developer, Partial, Full) and Change Sets to safely deploy configurations and custom components from development to production. Mastering these deployment practices demonstrates your readiness for Salesforce Admin Certification and real-world enterprise responsibilities, while keeping in mind the Salesforce Admin Certification Cost for planning your certification journey.
Sales, Service & AppExchange
Lesson 1: Sales Cloud & Lead Management
Master the Sales Cloud object model and customize the Lead-to-Opportunity process, sales stages, forecasting, and quoting. Configure web-to-lead and auto-assignment rules to optimize business processes. These skills are essential for Salesforce Admin Certification and practical experience for Salesforce Admin jobs.
Lesson 2: Service Cloud & Case Management
Gain expertise in the Service Cloud console, configure Case Management, assignment rules, web-to-case, and email-to-case. Learn to use the knowledge base to boost agent efficiency and improve first-call resolution, preparing you for Salesforce Admin Exam questions and Salesforce Admin Certification Questions.
Lesson 3: AppExchange and Integrations
Learn when to build versus buy by evaluating AppExchange solutions. Understand the implications of installing managed and unmanaged packages and gain foundational knowledge of integrating external systems. This practical insight enhances your profile for Salesforce Admin jobs and helps you navigate real-world Salesforce environments while considering Salesforce Admin Certification Cost for planning certification.
Project Management & Exam Readiness
Lesson 1: Project Management for Admins
Learn the phases of a typical Salesforce implementation project, including stakeholder management, requirement gathering, and planning deployments to minimize downtime. These skills are crucial for Salesforce Admin jobs and practical application beyond the Salesforce Admin Certification.
Lesson 2: Exam Strategy and Situational Questions
Develop strategies for tackling the Salesforce Admin Exam (ADM 201) and Platform App Builder assessments. Gain the ability to break down complex situational questions that test declarative solution judgment, preparing you for Salesforce Admin Certification Questions and real-world scenarios frequently asked in Salesforce Admin interview questions.
Lesson 3: Final Review and Certification Readiness
Consolidate knowledge across all domains. Complete the final full-length practice assessments, review the official curriculum blueprints, and prepare for your dual-certification with confidence.
Salesforce Admin & App Builder Certification Training Program Roadmap
Practical Application
In this Salesforce Administrator and App Builder course, students will gain hands-on experience in designing, building, and implementing efficient CRM workflows. By leveraging the Salesforce platform, learners will develop a comprehensive understanding of automation tools, enabling them to streamline business processes and improve productivity. Through interactive exercises and real-world scenarios, participants will apply their knowledge to configure and deploy custom apps, workflows, and approval processes.
By the end of the course, students will be able to evaluate the effectiveness of automation solutions and implement best practices in CRM workflow automation. In Birmingham, England, this practical knowledge will be applied to real-world problems, allowing students to gain valuable experience in a dynamic and competitive market. By mastering the art of automation, learners will be able to reduce manual errors, enhance user experience, and drive business growth.
Whether working in sales, marketing, or customer service, this course will equip students with the skills to succeed in a rapidly changing business landscape. By the end of the course, participants will have developed a unique combination of technical and business skills.
Industry Applicability
Through this course, students will develop a deep understanding of the Salesforce platform and its various features, including workflows, approvals, and automation.
By applying theoretical knowledge in practical scenarios, learners will be able to develop tailored solutions to complex business problems.
As a result, participants will be able to make data-driven decisions and drive business success.
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Career Relevance
Upon completing the Salesforce Administrator and App Builder course, learners will possess a comprehensive set of skills and knowledge required to succeed in this field. They will have developed a deep understanding of the Salesforce platform and its various features, including workflows, approvals, and automation. In Birmingham, England, this expertise will open up new career opportunities and enable learners to take on more challenging roles.
In this course, students will learn how to design, build, and implement efficient CRM workflows, configure and deploy custom apps, and evaluate the effectiveness of automation solutions. They will also develop skills in data analysis, process optimization, and business process re-engineering. By mastering these skills, learners will be able to drive business growth, improve customer satisfaction, and reduce manual errors.
Through hands-on exercises and real-world scenarios, participants will apply their knowledge to real-world problems, gaining valuable experience in a dynamic and competitive market. By the end of the course, learners will be equipped with the skills and knowledge required to succeed as a Salesforce Administrator and App Builder.
Build In-Demand Skills
Explore our instructor-led Salesforce Administrator and App Builder training to learn about the course duration, cost, eligibility, and certification process. You get practical learning, exam-focused preparation, and expert guidance. Ready to get started? Compare Salesforce Administrator and App Builder certification training options and choose a classroom or live online format that fits your schedule.
Salesforce Administrator and App Builder Training in Other Cities
Our Salesforce Administrator and App Builder certification training is available in major cities worldwide

